Systems Technology Group, Inc. (STG) ยท 1 day ago
Salesforce Technical Lead (Service Cloud & OmniStudio)
Redford, MI
Full-time
Onsite
Senior LevelSystems Technology Group, Inc. (STG) is a fast-growing Digital Transformation services company providing Fortune 500 companies with various services. The Salesforce Technical Lead will be responsible for leading the design and implementation of solutions within Salesforce Service Cloud and OmniStudio, ensuring high-quality technical delivery and collaboration with stakeholders.
Big DataCloud ComputingInformation TechnologyOutsourcingSoftware
Hiring Manager
Shweta Huria
Responsibilities
Technical Delivery: Lead the design, development, and maintenance of robust solutions within Salesforce Service Cloud and Automotive Cloud. Own the technical delivery lifecycle, ensuring code quality, scalability, and performance
OmniStudio Architecture: Architect and deliver the implementation of complex business processes using OmniStudio
Guide the team in developing reusable FlexCards, OmniScripts, DataRaptors, and Integration Procedures to enhance customer interaction processes
Integration: Deliver scalable integration patterns to enable real-time, event-driven data synchronization between Salesforce and enterprise financial systems (leveraging GCP native tools or similar middleware)
Mentorship & Standards : Establish and enforce best practices, coding standards, and comprehensive documentation. Conduct code reviews and mentor developers to foster technical growth within the team
Stakeholder Collaboration: Collaborate closely with Product Owners, engineering and architecture stakeholders to translate complex requirements into technical specifications, ensuring alignment across CRM, marketing, and integration platforms
Qualification
Required
Deep Salesforce Platform Expertise: Expert-level mastery of Service Cloud (Case Management, Console, Entitlements, Knowledge)
Deep understanding of the Salesforce platform core, including Apex, Visualforce, Lightning Web Components (LWC), and asynchronous processing
OmniStudio Specialization: Strong architectural background in OmniStudio (formerly Vlocity)
Proven ability to design complex, guided user experiences and high-performance data integration layers using OmniStudio tools
Data & Integration: Extensive experience designing enterprise-grade data models and managing secure API integrations (REST/SOAP) in a large-scale environment
Preferred
Experience in Automotive Cloud or the Financial Services industry (specifically Captive Finance/Lending)
Cloud Integrations: Experience with Google Cloud Platform (GCP) native services (Cloud Functions, Pub/Sub) or similar serverless technologies for integration
Salesforce Certified OmniStudio Developer/Consultant
Salesforce Certified System or Application Architect
Salesforce Certified Service Cloud Consultant
Company
Systems Technology Group, Inc. (STG)
Since our inception in 1985, STG has obsessed itself with having high-quality software development processes and an unwavering commitment to client satisfaction.
Founded in 1985
1001-5000 employees
H1B Sponsorship
Systems Technology Group, Inc. (STG) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (56)
2023 (87)
2022 (157)
2021 (263)
2020 (237)
Funding
Current Stage
Late StageLeadership Team
Anup Popat
Chairman & CEO
Bob Jonson
CTO
Recent News
The Motley Fool
2024-02-21
Company data provided by crunchbase