Varsity Brands · 1 day ago
Product Support Analyst
Farmers Branch, TX
Full-time
Hybrid
Mid Level
3+ years expVarsity Brands is a company committed to enhancing the student journey in sports and spirit. They are seeking a Product Support Analyst responsible for managing product data in SAP and collaborating with various teams to ensure data integrity and accuracy.
Brand MarketingEducationFashionSporting Goods
Responsibilities
Manage product-related data in SAP, ensuring accuracy, integrity, and alignment with merchandising requirements
Coordinate setup and ongoing management of Material Master records
Maintain and manage system pricing across SAP, Engage, and other platforms
Partner with operations to ensure products are created and configured according to established requirements
Analyze, troubleshoot and respond to email inquiries related to SKU errors
Interpret data and identify changes in SKUs from vendors to provide insight on correcting errors
Work closely with internal teams to support product data integrity, improve workflows, and resolve data related issues
Collaborate with IT on system-related support, enhancements, and troubleshooting as needed
Engage with vendors to collect, verify, and update product data that supports assortment planning and ongoing accuracy
Maintain ongoing communication with vendors to validate product information and address discrepancies throughout the year
Maintain Club Select assortment document
Support continuous improvement initiatives within product data processes
Perform other duties as assigned
Qualification
Required
Strong ability to multitask, prioritize, and meet deadlines in a fast-paced environment
Self-motivated team player with the ability to work independently
Strong attention to detail with a proven ability to manage large datasets accurately
Proficiency in Microsoft Office Suite, especially Excel
Excellent verbal and written communication skills
Strong interpersonal skills with the ability to collaborate across teams
Demonstrated commitment to customer-centric values and the company's SPIRIT principles
3+ years of experience in product merchandising, product support, or a related field
Preferred
Bachelor's Degree preferred
Experience with SAP or similar ERP systems is strongly preferred
Benefits
Comprehensive Health Care Benefits
HSA Employer Contribution/ FSA Opportunities
Wellbeing Program
401(k) plan with company matching
Company paid Life, AD&D, and Short-Term Disability
Generous My Time Off & Paid Holidays
Varsity Brands Ownership Program
Employee Resource Groups
St. Jude Partnership & Volunteer Opportunities
Employee Perks including discounts on personal apparel and equipment!
Company
Varsity Brands
Varsity Brands provides customized products for a school’s unique needs from online education to professional school branding.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Patricof Co
2025-03-12Private Equity
2024-07-03Acquired
2018-06-19Private Equity
Leadership Team
Lisa M. Olivieri
Chief Security Officer
Recent News
2026-01-07
2025-06-20
Company data provided by crunchbase