Ultimate Staffing ยท 4 weeks ago
Customer Service Representative (B2B experience)
Ultimate Staffing is seeking a Customer Service Representative with strong communication skills and attention to detail to join their team in Montebello. This role involves managing customer orders, ensuring accurate data entry, and providing exceptional service in a fast-paced office environment.
Responsibilities
Provide excellent customer service in an office setting (Must have B2B and/or Manufacturing experience)
Take customer orders via phone and email
Enter orders into the system
Track shipments and update customers on order status
Follow up on COD payments and process credit card transactions
Qualification
Required
Bilingual (English/Spanish) - Required
Proficient in Excel for data entry and order tracking
Excellent verbal and written communication skills
Strong attention to detail and follow-up skills
Previous experience in customer service within an office environment
Preferred
B2B experience preferred