Bruker Nano Surfaces & Metrology ยท 1 month ago
Product Support Engineer/Specialist
Salt Lake City, UT
Full-time
Onsite
Mid LevelBruker Nano Surfaces & Metrology is a leading analytical instrumentation company with over 50 years of innovation. They are seeking a Product Support Engineer/Specialist to perform installation, inspection, repair, and maintenance of Bruker Analytical x-Ray products, while ensuring high levels of customer service and support.
Nanotechnology
Responsibilities
Analyze malfunctioning x-ray equipment and determine corrective action
Replace faulty components and make necessary adjustments and alignments
Install analytical x-ray equipment
Perform preventive maintenance according to written P.M. procedures
Prepare and submits reports covering all job activities with accuracy and detail
Participate in on-the-job training of field service personnel when required
Suggest methods to offer improvement to equipment performance and functionality
Travel up to 80% in North America
Provide repair and training support for Madison, WI. office as requested
Between assignments be available during normal working hours for immediate response to reassignment and telephone support
Remain in contact with assigned customers to ensure that there are no unreported problems
Promote and maintain service contracts in assigned region
Keep up-to-date on new product and product changes within sphere of activity to increase capabilities and skills
Conduct all field assignments according to service department procedures
Perform other tasks as assigned by manager
Qualification
Required
Demonstrated ability to analyze, diagnose, and repair complex equipment problems in a minimum amount of time
Ability to communicate effectively in a professional manner with both internal and external customers
Familiarity with the operation and use of standard electronic test equipment
Familiarity with the use of personal computers
Excellent customer service skills
Company
Bruker Nano Surfaces & Metrology
For 60 years, Bruker has enabled scientists to make breakthrough discoveries and develop new applications that improve the quality of human life.
201-500 employees
H1B Sponsorship
Bruker Nano Surfaces & Metrology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (13)
2024 (7)
2023 (2)
2022 (4)
2021 (9)
2020 (2)
Funding
Current Stage
Growth StageCompany data provided by crunchbase