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Stock Yards Bank & Trust · 1 day ago

Head Teller - Anchorage

Louisville, KY

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Stock Yards Bank & Trust is a financial institution with a commitment to customer service. The Head Teller role involves supervising tellers, ensuring timely banking transactions, and engaging customers to identify their needs while providing solutions.

Banking

Senior Management

Responsibilities

Exemplify our 212 commitment to service

Perform all duties of a Service Associate II

Consultative Selling – Engaging customers and prospects to uncover needs and offer solutions

Supervise all Service Associate activities, including customer service efforts, balancing success, and maintenance of work areas

Perform various branch level audits of cash and cash handling equipment

Approve checks and deposits according to SYB check cashing and hold waiver policies

Balance ATM

Order and ship money to maintain proper inventory and fill coin and currency orders

Participate in the interviewing process and hiring decisions

Provide ongoing training, feedback and input to Office Manager on Service Associate performance reviews

Participate in weekly team meetings

Communicate procedural changes or update to the staff

Qualification

Teller experienceSupervisory skillsCustomer service skillsDecision-making abilityProfessional demeanorDependabilityWritten communicationVerbal communication