Salesforce · 2 weeks ago
Principal Architect, Integration Cloud
San Francisco, CA
Full-time
Hybrid
Lead/Staff
$256K/yr - $492K/yr
15+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The Integration Cloud organization is looking for a Principal Architect to lead the architecture strategy for building a best-in-class Integration and API platform, focusing on AI-led innovations and deep integration across the Salesforce ecosystem.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Lead Integration Cloud AI Architecture Strategy: Define, build, and oversee the long-term architecture strategy for the Integration Cloud, with a particular focus on scaling our integration and API platform through AI-led capabilities and deep alignment with the Salesforce ecosystem
Cross-Functional Collaboration: Partner with Product, Engineering, and Go-To-Market teams—as well as customers and internal Salesforce stakeholders—to ensure that the architecture strategy directly supports key business objectives and customer success
Customer Engagement: Engage with strategic customers and partners to understand their architecture needs and validate the Integration Cloud roadmap, especially around AI-driven integration, API lifecycle automation, and platform extensibility via Salesforce technologies
Internal Enablement & Field Partnership: Collaborate with Support, Sales Engineering, and Customer Success to scale platform understanding, drive adoption, and accelerate success across customer implementations. Help these teams articulate the value of our AI investments and integrations with Agentforce and Data Cloud
Best Practices & Governance: Establish and promote platform-wide best practices for AI investments. Drive the creation and maintenance of AI architecture governance frameworks (e.g., architecture review boards, standards, and reference architectures)
Architectural Alignment & Collaboration: Coordinate architectural decisions to ensure coherence, scalability, and extensibility across our integration platform—especially as we invest in AI-assisted developer experiences and real-time data ingestion to Data Cloud
Qualification
Required
Bachelor's or Master's in Computer Science or Engineering
At least fifteen (15) years of experience in platform architecture (SaaS, PaaS), including at least three (3) years of experience applying AI/ML technologies to platform or product architecture
Demonstrated familiarity with AI/ML-led architectural patterns, such as generative developer experiences, intelligent routing, or observability. Experience embedding AI services into platform design is a plus
Demonstrable experience and interest in architecting complex and scalable platforms; expert-level knowledge of relevant architecture, design principles, and patterns
Demonstrable experience delivering cloud-native capabilities; experience with integrations, automations, and API management is a significant plus
Strong critical thinking, decision-making, and problem-solving abilities. Sharp attention to detail while maintaining a broad strategic vision
Preferred
Strong understanding of Integrations, Automations, and Full Lifecycle API Management, with experience in applying AI-driven techniques such as intelligent workflow orchestration, adaptive API routing, and generative API design
Cloud Infrastructure for Intelligent Platforms: Deep understanding of public and private cloud infrastructure, with the ability to lead teams through complex technical challenges in implementing AI-powered capabilities such as real-time event processing, large-scale data ingestion, and low-latency inference pipelines
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-08
Company data provided by crunchbase