This job has closed.

GeoControl Systems · 1 month ago

Operations Technical Lead \- IRES \- (ADV000CHF)

Colorado Springs, Colorado, United States

Full-time

Hybrid

Senior Level, Lead/Staff

$155K/yr - $185K/yr

10+ years exp

GeoControl Systems is seeking an Operations Technical Lead to support the Missile Defense Agency on the Integrated Research and Development for Enterprise Solutions contract. The role involves leading an operations team, managing incidents and change requests, and ensuring continuous improvement within a secure operational environment.

ConsultingInformation Technology

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Be a dynamic and experienced IT Operations & Sustainment Technical Manager and lead our operations team maintaining a hybrid, HPC DoD Secret enclave

Utilize extensive leadership experience in an operations center setting, actively managing change requests, incidents, and work orders

Will drive productivity, manage capacity for a team of 8-12 personnel, implement process improvements, track KPIs, and integrate seamlessly with adjacent teams such as Cyber, Customer Experience, and Architecture & Engineering

Bring your extreme ownership and technical expertise to proactively mitigate vulnerabilities, resolve incidents, and ensure continuous improvement within a complex, highly secure operational environment that is actively modernizing and adapting to needs of a critical DoD customer on the eve of new and exciting transformation

Qualification

Network EngineeringSystem AdministrationITIL CertificationsLeadership ExperienceCloud PlatformsActive DirectoryProcess ImprovementCyber DefenseCommunication SkillsInterpersonal SkillsProblem SolvingTeam Management

Required

Must have 10, or more, years of directly related experience working as a network engineer or system administrator actively closing tickets through troubleshooting and creative problem solving

Must have 5, or more, years of leadership experience in an operations center setting, actively managing change requests, incidents, and work orders (preferably in a hybrid HPC environment)

Must be willing, and able, to 'get behind a keyboard' and directly execute system administration or network engineering tasks when needed to support the team and resolve critical issues

Must have strong experience with both system administration and network engineering

Must have experience with patching and software updates

Must be proficient with various IT systems, including networks, operating systems, cloud platforms (like AWS), and IT service management tools

Must be familiar with Active Directory, including account management and related tasks

Must have demonstrated ability to lead a team of 8-12 personnel, track work, and manage capacity effectively

Must be able to take initiative to drive productivity and resolve issues proactively

Must have excellent communication and interpersonal skills to collaborate with various teams and stakeholders

Must have process improvement skills, with experience in KPI tracking and implementation

Must have, or obtain within 6 months of hire, a current DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification or higher

Must have an active DoD Secret Security Clearance

Preferred

Have a Bachelor's Degree (or higher) in Computer Science, Information Technology, Engineering, or a closely related technical field

Cloud Computing Certifications (e.g., AWS Certified Cloud Practitioner, AWS Solutions Architect, Azure Fundamentals, Azure Solutions Architect Expert)

Networking Certifications (e.g., Cisco CCNA/CCNP, CompTIA Network+)

Virtualization Certifications (e.g., VMware VCP, VCAP)

ITIL Certifications (ITIL Foundation, ITIL Intermediate)

Have extensive experience with VMWare, VCF, and ESXi

Have experience working in a Modeling and Simulation environment

Be proficient with network connectivity devices and their relationship with Public Key Infrastructure (PKI) authentication and Information Security practices

Be familiar with Cyber-defense or information assurance, including experience with DISA mandated security tools (e.g., ACAS, HBSS)

Have experience in metrics-based IT Operations and Maintenance (O&M) teams

Be familiar with Remedy and SNMP monitoring tools (e.g., Solarwinds, Microfocus NNMi/HPOV, Systems Center Operations Manager)

Have experience with ITIL framework and ITIL-based processes (e.g., continual service improvement, change management, problem investigation)