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MUSC Health · 1 month ago

MUSCP-Program Coordinator-Retina Specialization-Department of Ophthalmology

Charleston

Full-time

Onsite

Entry, Mid Level

1+ years exp

The Medical University of South Carolina is seeking a dedicated and compassionate Patient Coordinator for their Ophthalmology Department. This role involves working with retina subspecialists to provide comprehensive care coordination for complex eye patients, facilitating communication, education, and services to enhance patient adherence and health outcomes.

Health CareHospitalMedical

Responsibilities

Help develop individualized care plans based on assessed needs, including medical management

Teach patients about medications

Support the physician by pre-scribing and live scribing in clinic

Implement communication strategies for persons eye disease/blindness and their caregivers

Facilitate referrals by obtaining clinical information and ensure the information is properly processed

Review upcoming appointments in Epic to ensure necessary services are arranged before the appointment

Monitor pre-authorizations for expensive injectable medications. Assist patient with assistance programs as needed

Ensure all testing and referrals are complete and necessary items addressed with the provider

Review all patient test results, such as imaging and lab work, with providers and execute the care plans discussed

Coordinate with referring physicians' offices to meet the needs of both patients and physicians

Provide comprehensive education on symptoms, disease progression, treatment options, coping strategies, and caregiver support to patients and families, resulting in increased understanding and improved outcomes

Help create clinic efficiencies such as improved clinic flow

Serve as primary clinical contact for Ophthalmology patients enrolled in the patient navigation program and their caregivers regarding scheduling of testing and appointments

Serve as the liaison between the Storm Eye clinical team and referring physicians

Provide emotional support tailored to the patient's clinical situation

Communicate with external stakeholders to ensure patients have access to individualized community support services

Qualification

Ophthalmology experienceCare coordinationPatient educationOphthalmic technician certificationCompassionate careCommunication skills

Required

Minimum of an Associate's degree and one year Ophthalmologic experience

High school diploma and two years of clinical experience, one year must be Ophthalmology-specific

A Bachelor's degree and one year work experience

High school diploma (or equivalent) and 2 to 4 years work experience

Preferred

Ophthalmic technician certification

Company

MUSC Health

MUSC Health provides health-care services through its patient- and family-centered care, education, research, and various partnerships. It is a sub-organization of Medical University of South Carolina.

Founded in 1824

Charleston, South Carolina, USA

10001+ employees