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Waites · 2 months ago

Vibration Analyst

United States

Full-time

Remote

Senior Level

5+ years exp

Waites is a leading provider of wireless, mesh-networked IoT sensors for industrial environments, focused on maximizing uptime for businesses. The Vibration Analyst role involves analyzing and reporting on the health of rotating equipment, ensuring customer satisfaction through effective communication and solutions.

BatteryCustomer ServiceMechanical EngineeringWireless

No H1B

Responsibilities

Review and report on the general health of rotating equipment

Provide internal and external customer delight through excellent interpersonal skills and communication

Use vibration analysis to determine the root cause of machine faults and create customer-oriented solutions to prevent equipment downtime

Improve manufacturing equipment reliability and uptime at customer’s plants

Develop and maintain strong customer relationships founded on trust, respect, and reliability

Complete assigned tasks efficiently with little supervision

Assume management duties when necessary

Shadow, learn, and work alongside a team of Vibration Analysts

Infrequent travel to customer facilities as needed

Carry out additional responsibilities as needed to support business objectives

Qualification

VCAT IIIII certificationVibration analysis experienceMechanical systems knowledgeMicrosoft Office/Google SuiteCustomer service skillsWrittenAnalytical skillsVerbal communicationInterpersonal skills

Required

VCAT II or VCAT III certification

Deep understanding of mechanical systems and rotating equipment. Ideally comes from a background in mechanical engineering, reliability, etc

Customer-first focus and attitude, and ability to work with individuals of all corporate levels

Experience with Microsoft Office/Google Suite platforms

Strong customer service skills

Excellent written and verbal communication

Ability to effectively and professionally communicate with coworkers and customers

Highly motivated with a strong work ethic

Must comply with all OSHA and safety regulations and company standards

Ability to travel and work at job sites, as needed

Ability to work under pressure to meet critical deadlines

High intellect and strong analytical skills

Innovative and driven to constantly improve

Non-bureaucratic, flexible, and able to thrive in a fast-moving environment

Positive energy and attitude towards people and problem-solving

Demonstrates a balance of humility, strong work ethic, and interpersonal savvy ('Humble, Hungry, and Smart') in approach to teamwork and problem-solving

A genuine human

Demonstrates a 'Can Do' mentality