Saia Inc. · 1 month ago
Regional Claims Prevention Manager
Kansas City, MO
Full-time
Onsite
Senior Level
5+ years expSaia Inc. is a logistics and transportation company committed to its people, customers, and community. The Regional Claims Prevention Manager will manage claims prevention functions, develop strategies, and provide training to enhance the customer experience.
Freight ServiceLogisticsSupply Chain ManagementTransportation
Hiring Manager
Cinndy Lovelace
Responsibilities
Develops and implements comprehensive claims prevention strategies and procedures
Identifies and audits risks and vulnerabilities within the organization's claims handling operations, processes, and procedures
Manages and controls resources to promote successful operations and avoid backlogs
Investigates exceptions and claims to identify root causes and implements corrective actions
Analyzes data to identify trends that inform preventive measures
Serves as subject matter expert on claims prevention matters and provides guidance and support to business partners
Collaborates with cross-functional teams to implement key performance metrics
Audits and evaluates periodic terminal claims
Qualification
Required
Manages the claims prevention functions and activities within an assigned geographical region
Provides training and educational programs for cross-functional teams to improve the customer experience
Develops and implements comprehensive claims prevention strategies and procedures
Identifies and audits risks and vulnerabilities within the organization's claims handling operations, processes, and procedures
Manages and controls resources to promote successful operations and avoid backlogs
Investigates exceptions and claims to identify root causes and implements corrective actions
Analyzes data to identify trends that inform preventive measures
Serves as subject matter expert on claims prevention matters and provides guidance and support to business partners
Collaborates with cross-functional teams to implement key performance metrics
Audits and evaluates periodic terminal claims
Preferred
Bachelor's degree in risk management, business, or a related field
5+ years of claims or OSD experience
Proficiency in Microsoft Office and transportation management tools
Willingness to travel as needed
Benefits
Competitive compensation and great benefits
Company
Saia Inc.
Saia isn’t logistics as usual. We’re a different kind of company.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Fritz Holzgrefe
President and CEO
Tarak Patel
Executive Vice President and Chief Information Officer
Recent News
Saia, Inc.
2025-10-31
2025-10-23
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