Salesforce · 1 day ago
Innovation Architect - Commerce Cloud
Burlington, MA
Full-time
Hybrid
Lead/Staff
$212K/yr - $352K/yr
10+ years expSalesforce is the #1 AI CRM, focused on driving innovation and customer success through technology. They are seeking a visionary Innovation Architect for their Commerce Cloud team to lead market and technological innovation, create compelling proof-of-concept demonstrations, and guide the adoption of emerging technologies.
Artificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Define the Innovation Pipeline: Proactively research and analyze emerging technologies, market trends, competitive product releases, and community discussions to identify high-leverage innovation areas for Commerce Cloud
Art-of-the-Possible Prototypes: Architect, develop, and present rapidly prototyped, high-fidelity technical demos that illustrate novel product capabilities and prove the technical feasibility of future-state ideas. These prototypes will be used to secure executive investment and influence the product strategy
Competitive and Technical Intelligence: Establish a continuous process for competitive analysis, providing regular, concise technical reports to senior leadership and product teams detailing where competitors are investing and suggesting preemptive counter-strategies
Technology Scouting and Advocacy: Evaluate and champion the adoption of new, bleeding-edge technologies, frameworks, and tools (especially around Generative AI, real-time data processing, and headless architecture) that could dramatically accelerate our development or unlock new product categories
Cross-Functional Leadership: Partner closely with Product Management, Core Engineering Leadership, and Architecture teams to translate visionary concepts into concrete, actionable technical roadmaps and product themes for the Business Unit
Mentorship and Standards: Act as a technical authority, mentoring senior engineers and guiding decision-making on emerging architectural patterns, distributed systems design, and best practices for delivering cutting-edge, scalable features
Qualification
Required
10+ years of experience in a highly technical role (e.g., Principal Engineer, Technical Architect) with a proven track record of directly influencing product direction through research and hands-on demonstration
Demonstrated ability to identify and successfully advocate for new technology investment that resulted in market-leading product features
Expert-level Full Stack development and architecture experience with proficiency in multiple modern programming languages (e.g., Java, JavaScript/TypeScript, React, Go) and extensive hands-on experience designing and building scalable, distributed systems
Deep and current knowledge of key industry trends in AI/ML, Real-time Data Streaming, Microservices, and Cloud Native Architectures
Exceptional communication and technical storytelling skills, with the ability to articulate complex technical visions to both executive and engineering audiences through compelling demos and presentations
Highly self-directed, entrepreneurial, and comfortable working in an ambiguous, future-focused environment with limited initial definition
Direct experience with the Salesforce platform ecosystem, including Commerce Cloud, Data Cloud, and Agentforce
Preferred
Experience in the competitive landscape of commerce platforms, customer data platforms (CDP), or enterprise AI software
Familiarity with Machine Learning Operations (MLOps) and the deployment of predictive or generative AI features into customer-facing environments
Prior experience acting as a Technical Evangelist or presenting complex technical concepts at major industry conferences
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
CEO & Chairperson, Salesforce India and South Asia
Marc Benioff
Chair & CEO
Recent News
2026-01-07
2026-01-07
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