Ramp Agent (Customer Service Agent) - MSP jobs in United States
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Delta Air Lines · 1 day ago

Ramp Agent (Customer Service Agent) - MSP

Delta Air Lines is committed to providing exceptional service to its customers and ensuring timely cargo transport. As a Ramp Agent, you will be responsible for handling baggage and cargo, ensuring safety and efficiency in operations.

Air TransportationArtificial Intelligence (AI)TransportationTravel
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for timely connections by guiding incoming and departing aircraft from the gate positions
Safeguard Cargo, baggage, and mail from damage, loss, and weather
Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion
Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination

Qualification

Physical ability testEnglishSafety-conscious behaviorsCustomer service skillsTeam collaborationAdaptability

Required

Consistently prioritizes safety and security of self, others, and personal data
Embrace diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and has authorization to work in the United States
Have a valid driver's license
Proficiency in English
Pass a physical ability test (PAT). You can prepare for the PAT by watching this video
Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE
Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal

Benefits

Competitive salary, industry-leading profit sharing program, and performance incentives.
401(k) with generous company contributions up to 9%.
New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31).
In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.
10 paid holidays per calendar year.
Birthing parents are eligible for 12-weeks of paid maternity/parental leave.
Non-birthing parents are eligible for 2-weeks of paid parental leave.
Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
Domestic and International space-available flight privileges for employees and eligible family members.
Career development programs to achieve your long-term career goals.
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
Recognition rewards and awards through the platform Unstoppable Together.
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

Company

Delta Air Lines

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Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience.

H1B Sponsorship

Delta Air Lines has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (137)
2023 (108)
2022 (178)
2021 (71)
2020 (148)

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
Barclays Bank
2025-09-30Post Ipo Debt
2007-05-03IPO

Leadership Team

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Edward Bastian
Chief Executive Officer
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Daniel Janki
CFO
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Company data provided by crunchbase