Shaw/Scott · 1 month ago
Solution Engineer
United States
Full-time
Remote
Mid, Senior LevelShaw/Scott is a renowned global digital consultancy known for helping brands create exceptional customer experiences. As a Solutions Engineer, you'll play a crucial role in creating engaging customer experiences through technology, addressing challenges, and overseeing the implementation of marketing-focused SAAS systems and integrations.
AdvertisingMarketing
Responsibilities
Leading workshops and requirements gathering sessions for new projects
Assisting management in proposing solutions for prospective customers
Collaborating closely with the wider technical team, delegating work, and ensuring smooth testing and implementation
Working hand-in-hand with project managers and team leaders to scope and estimate projects
Getting hands-on with implementation and testing when necessary
Producing and approving comprehensive documentation at all project stages
Architecting new marketing platforms and supporting solutions using various tools like CDPs (Tealium, Mparticle, Bloomreach, Amperity) and marketing automation tools (Iterable, Braze, Responsys, Emarsys, Salesforce Marketing Cloud, Pardot)
Assisting clients on data engineering & analytics tasks for marketing purposes on tools like Databricks, Redpoint Data Management, Snowflake, Azure, and AWS
Deploying multi-channel marketing campaigns (email, push, web, sms, etc.)
Configuring tag management solutions
Actively contributing to process improvement, team knowledge, and documentation
Willingness to travel occasionally within Europe for work; especially in the UK, France and Hungary
Qualification
Required
Fluent in English. Other European languages are a bonus
Ability to explain complex technical concepts to business stakeholders
Background in designing and developing customer solutions within an enterprise SAAS platforms. Experience with onboarding clients to SAAS platforms is advantageous
A good understanding of data, databases, data manipulation and integration in the context of SAAS platforms
Ability to anticipate client needs and propose appropriate solutions
Excellent written and verbal communication skills, confident in presenting to colleagues and client teams
Thrives under pressure, managing multiple projects, meeting deadlines, and demonstrating enthusiasm and integrity
Familiarity with web technologies, internet environments, email software, ecommerce, web analytics, APIs, and application service providers
Preferred
Exposure to at least one Digital Marketing Suite/Cloud platform (e.g., Braze, Salesforce Marketing Cloud, Iterable, Cordial, Emarsys etc) OR Customer Data Platform (e.g., Bloomreach, Tealium, Amperity, Hightouch etc) is a plus
Knowledge of digital marketing best practices across various channels (Email, SMS, Push) is advantageous
Proficient in use of data platforms such as Databricks, Snowflake, Redpoint etc
Experience in deployment of pre built AI solutions for marketing tools
Benefits
Extensive training
A supportive team
Flexibility
Company
Shaw/Scott
Shaw/Scott is a digital consulting agency that helps brands create engaging customer experiences through technology.
Founded in 2009
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Melissa Shaw
CEO
Julian Scott
Co-Founder & Managing Director, Europe
Company data provided by crunchbase