Administrative Support II – General Studies (Testing and Assessment) jobs in United States
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Fox Valley Technical College · 3 weeks ago

Administrative Support II – General Studies (Testing and Assessment)

Fox Valley Technical College is seeking an Administrative Support II for their General Studies Division, primarily in the Testing Center. The role involves providing administrative support, proctoring exams, maintaining test security, and assisting students and staff to ensure smooth operations.

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Work & Life Balance

Responsibilities

Assist students and staff in person and by phone
Provide information and referrals
Communicate class cancellations and Testing Center policies
Proctor exams for FVTC and outside organizations
Administer standardized tests (e.g., TABE, Accuplacer, Pearson Vue)
Maintain security of testing materials and environment
Collect, score, and record assessment results
Prepare Testing Center usage reports
Verify payment of assessment fees and process paperwork
Troubleshoot computer-based testing issues
Refer technical problems to appropriate staff
Schedule students for testing sessions
Contact students on waiting lists
Coordinate internal meetings and events as needed
Provide backup support to other division staff
Assist with Open House and General Studies activities
Contribute ideas for process improvements

Qualification

Customer ServiceTesting AdministrationReporting & DocumentationTechnical SupportMicrosoft OfficePeopleSoftStandardized TestingScheduling & CoordinationCommunication Skills

Required

Associate Degree in Administrative Assistant or related field
Two years of recent office and customer service experience
Intermediate skills in Microsoft Word, PowerPoint, and Excel
Requires valid Driver's License with acceptable Motor Vehicle Record check

Preferred

PeopleSoft preferred
Pearson Vue, TABE, Accuplacer, and/or Bennett Mechanical certifications a plus; training provided if none

Benefits

Medical, dental, and vision insurance
Retirement contributions to the Wisconsin Retirement System
403(b)/457 plan options
Paid time off
Sick leave
Holidays
Bereavement leave
Recess periods
Life and disability insurance
Options for additional coverage
Flexible schedules
Remote work options
Wellbeing programs
Professional development opportunities
Training
Certifications
Tuition reimbursement
Onsite health and wellbeing clinic
Dental clinic
Fitness center
Parent/Child Center (onsite child care)
Library
Café
Printing services
Trilogy Salon & Spa

Company

Fox Valley Technical College

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Fox Valley Technical College is a school in Appleton.

Funding

Current Stage
Late Stage
Total Funding
$0.09M
2017-12-03Grant· $0.09M

Leadership Team

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Jennifer Lanter
Vice President of Learning and Chief Academic Officer
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Troy Kohl
Vice President for Information Technology Services/Chief Information Officer
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Company data provided by crunchbase