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Michelli Weighing & Measurement · 3 weeks ago

Lab Operations and Business Development Manager

Savannah, GA

Full-time

Onsite

Mid, Senior Level

5+ years exp

Michelli Weighing & Measurement is a company focused on calibration services and business development. The Calibration Laboratory & Business Development Manager is responsible for overseeing the calibration laboratory's operations and driving market growth in the coastal Georgia and South Carolina region through strategic relationship-building and sales efforts.

Industrial AutomationRentalTest and Measurement

Hiring Manager

Alexandra Aviles - SHRM CP

Responsibilities

Oversee day-to-day operations of the calibration laboratory, ensuring timely, accurate, and compliant services

Maintain accreditation requirements (e.g., ISO/IEC 17025) and ensure adherence to company quality procedures

Supervise, mentor, and develop calibration technicians and lab staff

Coordinate workflow, scheduling, and resource allocation to meet customer turnaround expectations

Ensure proper maintenance, calibration, and repair of lab standards and equipment

Monitor safety compliance and enforce adherence to all environmental, health, and safety protocols

Review and approve calibration certificates, documentation, and job files

Collaborate with the Quality Team to support audits, corrective actions, and continual improvement initiatives

Implement process efficiencies to improve throughput, reduce cost, and enhance service quality

Maintain documentation, SOPs, and calibration procedures to support accreditation and internal standards

Develop and execute a strategic growth plan for the Savannah and coastal Georgia territory

Identify new business opportunities in calibration services, precision measurement, and related markets

Build relationships with key industry sectors: manufacturing, ports, aerospace, chemical, food processing, logistics, and others

Conduct on-site customer visits, needs assessments, and solution proposals

Collaborate with marketing and sales leadership to strengthen regional brand presence

Prepare proposals, quotes, and service agreements to support customer acquisition and retention

Track market trends, competitor activity, and emerging customer needs

Work closely with Operations, Sales, Service, and Corporate Leadership to ensure alignment between lab capabilities and regional demand

Support field service operations when needed for technical expertise or customer coordination

Participate in budgeting, forecasting, and revenue planning

Qualification

Calibration Laboratory ManagementISO/IEC 17025Business DevelopmentTechnical SalesMeasurement ScienceLeadership & Team DevelopmentCustomer Relationship ManagementTechnical Problem-SolvingOrganization & Time Management