Veolia | North America · 5 hours ago
Site Leader
Veolia in North America is the top-ranked environmental company in the United States, providing a full spectrum of water, waste, and energy management services. The Site Leader will oversee daily operations, ensuring efficiency and safety while leading a small team and promoting a positive work culture.
Water
Responsibilities
Oversee daily operations at the site, ensuring efficiency, safety, and alignment with organizational and performance goals
Address operational challenges directly, utilizing a hands-on approach to quickly resolve issues and maintain smooth site operations
Lead a small, close-knit team by demonstrating strong emotional intelligence, fostering a supportive and collaborative work environment
Clearly communicate site goals, procedures, and updates to team members, fostering open and effective communication within the small team
Adapt to the unique needs of a smaller site, showing flexibility in managing multiple responsibilities and responding to changing conditions
Ensure high standards of safety, quality, and efficiency in all site operations, continuously seeking ways to improve processes
Act as a representative of the site within the local community, promoting positive relationships and ensuring the site's activities are well-regarded
Foster a safety-driven culture across the site, ensuring all employees have proper training, resources, and PPE
Maintain compliance with OSHA, State, and Veolia Safety and Environmental programs
Oversee contract execution for the site, ensuring adherence to established environmental, health, safety, operational, maintenance, and emergency response procedures
Monitor site delivery performance, maintaining high standards of quality and consistent results
Coordinate problem resolution and manage conflicting priorities effectively
Promote a positive work culture, manage resources effectively, and communicate business initiatives and goals to team members
Evaluate and mentor the team to drive performance and growth
Build and maintain strong customer relationships, addressing escalated issues promptly
Contribute to new business opportunities and work towards improving net promoter scores
Support OPEX (Operational Excellence) initiatives for efficiency and cost savings
Assist with budgeting and cost control for the site
Identify and implement process improvements to increase operational efficiency
Ability to take a direct, hands-on approach to operations, working closely with a small team on day-to-day tasks and decision-making
Willingness to lead by example, being actively involved in site operations and addressing issues alongside the team
Effective in leading and managing small teams, fostering a culture of trust, accountability, and open communication
Ability to coach and mentor team members, developing their skills and ensuring they are cross-trained for operational flexibility
Focused on creating a supportive and collaborative work environment where every team member feels valued
Experience in managing direct client communications, addressing concerns, and maintaining a high level of service satisfaction
Champion a culture of safety excellence by implementing and enforcing comprehensive safety protocols, procedures, and best practices across the site
Conduct regular safety training programs and promote individual accountability for safe work practices
Monitor and report on site-level safety performance metrics, including incident rates and near-misses
Promote a culture of safety accountability and individual responsibility
Ensure site operations comply with all relevant environmental, safety, and operational regulations, as well as contractual obligations
Stay up-to-date with regulatory changes and maintain effective communication with regulatory bodies
Implement corrective actions to address non-compliance issues and collaborate with stakeholders on compliance matters
Oversee the execution of site-level projects and operations to meet professional standards and deliver consistent, reliable results
Monitor project performance metrics, such as schedule adherence and quality, and address potential risks or issues
Collaborate with cross-functional teams to ensure project success and continuous improvement
Build and maintain strong relationships with site-level customers and stakeholders
Address customer inquiries, concerns, and complaints in a timely and professional manner
Collaborate with teams to enhance customer experience and satisfaction
Represent the company at customer events and meetings
Identify and implement operational efficiencies and cost-saving initiatives to drive profitability
Participate in continuous improvement and operational excellence programs
Monitor and report on site-level financial performance and key cost metrics
Optimize resource utilization and reduce downtime through cross-functional collaboration
Qualification
Required
High School Diploma/GED is required
5 years of leadership experience, 3 of which leading a small team, with a focus on hands-on leadership and operational oversight
Skilled in effective supervision, training, and personnel management
Demonstrated leadership, motivation, and team-building abilities
Proficient in conflict resolution
General understanding of project management and contract administration
Understands principles and practices of water/wastewater distribution/collection systems
Understanding of water/wastewater treatment plant operations and maintenance
Knowledge of analytical methods for water quality analysis and data interpretation
Familiar with regulatory compliance reporting
Knowledgeable of relevant local, state, and federal rules, regulations, and laws applicable to water/wastewater operations
Familiarity with budgeting procedures, monitoring, and analysis
Capable of delivering exceptional customer service
Strong problem-solving and analytical abilities
Excellent communication skills, both written and verbal
Ability to work effectively in a fast-paced, dynamic environment
Must be able to obtain the required certifications
MA Wastewater Grade 6c
Preferred
A degree in Business, Engineering, Project Management, or a related field is strongly preferred but not required
Benefits
Paid time off policies
Health, dental, vision, life insurance
Savings accounts
Tuition reimbursement
Paid volunteering
Participate in an employer sponsored 401(k) plan
Company
Veolia | North America
For more than 170 years, Veolia has been by the side of cities, industries and communities to help them manage, regenerate and protect their critical resources in the face of environmental challenges.
H1B Sponsorship
Veolia | North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (17)
2023 (8)
2022 (10)
2021 (9)
2020 (20)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-25
Providence Business News
2025-09-13
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