ApexCore Technologies · 3 weeks ago
Application Engineer - Louisiana Region
Goldsboro, NC
Full-time
Onsite
Mid, Senior Level
3+ years expApexCore Technologies is seeking an Application Engineer for the Louisiana Region to drive the sales process and ensure customer satisfaction throughout all stages of sales. This role involves leading regional commercial activities, building customer relationships, and providing technical support while pursuing new business opportunities.
Marketing & Advertising
Responsibilities
Lead regional commercial activity and sales support to achieve specific business goals with highest priority placed on Orders Entered to fulfill capacity available and Contribution Margin objectives
Build and maintain strong relationships with customers to ensure ongoing customer satisfaction
Works together with Sales, Order Handling & Project Management to ensure improving/ongoing customer satisfaction
Obtain supporting pricing and cost elements required to fulfill bid requirements
Maintain active directory of sub suppliers for bid support elements
Provide product specifications, technical support/troubleshooting, and price quotations in a timely manner to existing customers while proactively seeking and pursuing potential new clients for continued growth
Attend customer visits at customer locations to discuss business opportunities and/or to review specific project(s). This may include job walks, update on company capabilities and new service or product offerings
Maintain up to date contracts for accounts within assigned territory
Interface with other departments and stakeholders within Service, Components, Prolec-GE Waukesha, Inc., outside sales representatives regarding day-to-day sales items
Responsible for developing and preserving pricing in assigned territory
Compile and report on assigned territory competitive feedback & bid feedback
Sales follow-up on previously submitted sales quotations and requests from new customer(s)
Sales follow-up on completed service activities and recommended future actions
Generate regional analytical reports for staff and to support commercial review meetings
Qualification
Required
Bachelor's degree in engineering, Electrical or Mechanical preferred
3-5 years of customer facing sales roles
ERP Experience (SAP, SalesForce, etc.)
Excellent communication skills
Strategic thinker with relationship building skills
Problem solver mentality; strong analytical and decision-making skills
Well organized with exceptional written, verbal and formal presentation skills
Ability to deal with and influencing internal and external customers in a professional and positive manner
Ability to motivate stakeholders to achieve extra-ordinary results through teamwork
Ability to execute bidding/proposal preparation and the ability to read and understand bid/proposal specification, both from a technical and commercial perspective, including interpretation of contractual terms and conditions
Ability to work in an industrial manufacturing environment with long lead-time, engineered-to-order product
Knowledge of engineering project management
Preferred
5-10 years of related experience in a customer facing marketing and/or sales role
Strong knowledge of the electric power industry
Company
ApexCore Technologies
201-500 employeesFunding
Current Stage
Growth StageCompany data provided by crunchbase