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Road to Hire · 1 day ago

Manager, Alumni Engagement | Road to Hire

Charlotte, NC

Full-time

Hybrid

Mid, Senior Level

$72K/yr - $78K/yr

5+ years exp

Road to Hire is a nonprofit organization focused on empowering young adults by providing career success opportunities. The Manager of Alumni Engagement will lead the development and implementation of a comprehensive alumni engagement strategy, manage events, and enhance alumni connections to support long-term sustainability.

Career PlanningNon ProfitSkill Assessment

Responsibilities

Define and execute Road to Hire’s long-term alumni engagement strategy, aligned to organizational mission, workforce development outcomes, and the milestone of serving 1,000+ alumni

Design an updated, scalable alumni engagement and support model that meets the needs of both early-career and advanced-career alumni and positions them for continued opportunities and impact

Build on the strong foundation of existing alumni efforts while adopting new strategies that expand reach, deepen engagement, and enable alumni to contribute meaningfully to program growth

Lead multi-year strategic planning, including frameworks for alumni affinity groups, regional chapters, digital engagement models, and leadership pathways

Serve as Road to Hire’s internal expert on alumni strategy, advising senior leaders and collaborating across teams

Manage one individual contributor, with the opportunity to grow the team based on organizational scale and demonstrated outcomes

Oversee and lead the strategy and execution of 4–5 signature alumni events annually, ensuring they deepen connection and reflect strategic priorities

Update and develop an evolved alumni engagement and support model that aligns with Road to Hire’s scale, capacity, and mission, incorporating alumni feedback and proven industry practices for alumni engagement

Serve as liaison to the Student Success team to facilitate smooth and intentional transitions from participant status into the alumni community

Develop and execute the strategy for an Alumni Council, in partnership with the CEO including strategy, recruitment, roles, and annual priorities

Recruit, develop, and support alumni volunteers serving as mentors and organizational ambassadors to board, community and other stakeholders

In collaboration with the Office of Advancement, build and launch Road to Hire’s alumni giving program, including engagement pathways, messaging, stewardship structures, and campaign strategies

Maintain deep relationships with alumni through consistent outreach, cultivation, and portfolio management to strengthen long-term engagement and affinity

Partner with Strategic Communications & Marketing (Strategy, Talent & Operations Team) to define communications strategy for alumni audiences and ensure alignment with organizational messaging, storytelling, and brand standards

Oversee alumni engagement data, employment outcomes, and communication workflows within Salesforce or similar systems. Maintain ongoing, accurate and updated alumni records according to annual KPI’s and baseline goals

Use data insights to evaluate alumni engagement trends, measure program effectiveness, and inform long-term strategy

In collaboration with the Office of Advancement: Develop and execute Road to Hire’s alumni giving program. Segment alumni audiences and cultivate alumni leaders with philanthropic potential. Support annual and campaign-based giving initiatives. Integrate alumni stories and outcomes into donor communications and stewardship

Ensure that alumni engagement and advancement strategies reinforce one another and drive long-term sustainability

Qualification

Alumni engagement strategyEvent planningTeam managementStrategic planningSalesforce proficiencyData-informed decision makingInclusive leadershipCross-functional collaborationInterpersonal communicationProject management

Required

5+ years leading alumni teams or managing large-scale alumni functions serving 1,000+ individuals or more

Demonstrated experience both setting strategy and executing it in a nonprofit, workforce development, higher education, or comparable setting

Team management experience

Strong event planning, program management, and stakeholder engagement skills

Bachelor's degree required in a related field; Master's preferred

Preferred

Documented track record building or expanding alumni programming for scale

Strategic planning and alumni engagement training

Experience partnering with advancement or fundraising teams

Experience using Salesforce or similar CRM platforms

Background in workforce development, career services, community engagement, or alumni relations

Benefits

Health Insurance Coverage (medical, dental, and vision)

Life Insurance

Short and Long-Term Disability Insurance

Flexible Spending Accounts

Holiday Pay

401(k) with match

Employee Assistance Program

Paid Parental Bonding Benefit Program

Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.