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Smith+Nephew · 3 weeks ago

Continuous Improvement Capability Director

Andover, MA

Full-time

Hybrid

Director/Executive

$128K/yr - $238K/yr

8+ years exp

Smith+Nephew is a company that designs and manufactures technology to enhance living. The Continuous Improvement Capability Director will support the development and deployment of the Smith+Nephew Operating System tools and training, enhancing continuous improvement capabilities across all business processes and functions.

Medical Device

Comp. & Benefits

Responsibilities

Build Continuous Improvement capabilities and execute against the company’s S+N Operating System strategy, enabling a continuous improvement culture that routinely achieves company goals

Deliver tools, processes, and training that build consistent Continuous Improvement (CI) capabilities company-wide in alignment with the S+N Operating System strategy and roadmap

Support business and functional leadership with ensuring the team’s activities support company goals and objectives

Develop and provide subject matter expertise around the company’s Operating System tools, technologies, and processes

Build relationships throughout the organization to develop expertise around the Operating System tools, technology, processes, and leadership to enable a CI culture that achieves business goals

Enable the development of Continuous Improvement skills throughout the organization, cultivating an action-biased CI organizational culture that empowers teammates to problem-solve and simplify processes through CI tools and skills

Facilitate the implementation of the S+N Operating System throughout the company

Coach and mentor teammates and leaders organization-wide on consistent S+N Operating System processes, tools, and technology

Drive evaluation and prioritization of S+N Operating System tool, supporting material, and technology development and training requests, ensuring proper time/resource allocation aligned to deployment of the S+N Operating System

Collaborate with the Global S+N Operating System team to leverage and share best practices, and develop best in class Operating System tools, technology, training, and strategy

Work with functional teams to streamline processes to improve business objectives, specifically focusing on customer experience, efficiency, and profitable growth

Provide support to develop Lean expertise and capability at all levels of the organization

Improve the decision-making model and problem-solving capabilities within high performance teams to increase the autonomy and pace of change

Qualification

Continuous ImprovementLean Management SystemsBusiness TransformationKPI ManagementChange ManagementValue-Stream MappingCoachingProblem SolvingMentoringGreat CommunicatorAnalytical SkillsInterpersonal SkillsSelf-Starter

Required

Four-year university degree required (Engineering, Sciences, Continuous Improvement, Process Improvement, Business, preferred)

Roles from disciplines such as Engineering, Integrated Supply Chain, Lean/Operating System/Business System, Operations, and Business Transformation

8 or more years of continuous improvement, business transformation, process improvement and/or lean experience

6+ years of experience and 'hands on' track record of implementing successful Lean based business systems including elements such as: Strategy Deployment and A3 Thinking, Lean Management Systems (Tiered Accountability, Visual Management, Gemba Walks, Leader Standard Work), Value-Stream Mapping, Kaizen events

6 or more years of leadership experience developing, training, coaching, and implementing an enterprise-wide Lean business system, or any combination of education and experience to meet the above requirements

Expertise in problem solving utilizing a formal program/process, and experience in delivering certification processes

Ability to implement KPI Management across functions and businesses

Experience in Change Management, and acts as an influential change agent

Broad knowledge of multi-functional, multi-site, global organizational processes and financial business methods

Demonstrated skill and confidence in proactively building relationships with top tier partners/leaders both internally and externally

Demonstrated experience and leadership in managing comprehensive continuous improvement approaches/methodologies to advance an organization's strategy and goals

Great communicator, demonstrated ability in solid written, oral, and presentation-giving skills

Ability to effectively work with different cultures in a global, matrixed environment

High ethical standards to support a professional business code of conduct

Passion for driving improvement and leading change in complex environments

A holistic thinker who can look enterprise-wide to integrate and streamline systems for optimal benefit

Able to drive strategic thinking and continuous improvement in both operational and non-operational areas, including connecting cross-functional resources to remove waste along the extended value streams

Strong interpersonal skills and the ability to connect with and positively influence leadership and all levels of the organization

Energetic, flexible, collaborative and proactive leader who welcomes challenges

Manages time and resources effectively through strong organization, multi-tasking, and time management skills

Works independently as a self-starter committed to delivering performance results

Analyzes information to make sound business decisions taking prudent business risks as appropriate

Strong analytical skills

Ability to work independently and as a part of a team to seek resolution to problems

Proven track record for developing, training, and coaching teams across cultures