Senior Data Scientist Manager - Behavioral Science jobs in United States
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Allstate · 3 weeks ago

Senior Data Scientist Manager - Behavioral Science

Allstate is an industry leader in insurance and innovative solutions for families. The Senior Data Scientist Manager will lead the creation of a Behavioral Science function to enhance customer experiences through data-driven insights and behavioral science principles.

BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital
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Responsibilities

Lead the creation of an industry-leading Behavioral Science function to transform customer experiences through data-driven design and insights
Your work will directly shape how millions of customers experience our products and services
By applying behavioral science principles and rigorous experimentation, you will uncover insights that drive smarter decisions, improve customer trust, and create intuitive, human-centered experiences
This role is a unique opportunity to define a new strategic capability, influence enterprise-wide initiatives, and set the standard for how behavioral science integrates with advanced analytics and AI
As the Senior Data Scientist Manager of Behavioral Science, you will be the architect of a new discipline within the organization, building a behavioral science capability
This role blends advanced data science techniques with behavioral insights to uncover patterns in human behavior, optimize user experiences, and inform strategic decision-making
You will design the groundwork for behavioral insights and leverage these to understand how customers interact with products and services, applying these learnings to redesign experiences that drive engagement, trust, and satisfaction
Working in partnership with pricing, data science, UX, and business strategy teams, you will influence high-impact initiatives and deliver measurable outcomes that shape the future of customer interactions
Lead and mentor a team of data scientists and experts, fostering a culture of innovation and collaboration
Builds alignment for vision and strategy with business and technology stakeholders, fostering relationships and engaging resources across departments
Determines optimal program organization and delivery approach, assists in managing budget, coordinating resources and oversees development of integrated project plans
Champion continuous learning, skill development, and career growth for team members
Serves as a subject matter expert and consultant in data, analytics, and behavioral frameworks to optimize economic decision-making, reduce friction in digital journeys, and redesign customer interactions
Design and oversee experiments to test behavioral interventions (e.g., nudges, choice architecture) for customer engagement and retention
Builds and evolves vision and strategy leveraging AI, machine learning/predictive modeling, optimization and data within their area of responsibility
Ensure robust experimental design and causal inference methodologies for behavioral impact measurement

Qualification

Data ScienceBehavioral ScienceMachine LearningExperimental DesignCausal InferencePythonRTensorflowDockerKubernetesSurvey DesignPsychometric AnalysisStrategic ManagementRelationship Building

Required

Lead the creation of an industry-leading Behavioral Science function to transform customer experiences through data-driven design and insights
Strong foundation in statistics, machine learning, and behavioral theory
Experience applying these skills in real-world settings
Design the groundwork for behavioral insights and leverage these to understand how customers interact with products and services
Influence high-impact initiatives and deliver measurable outcomes that shape the future of customer interactions
Lead and mentor a team of data scientists and experts, fostering a culture of innovation and collaboration
Build alignment for vision and strategy with business and technology stakeholders
Determine optimal program organization and delivery approach, assist in managing budget, coordinating resources and oversee development of integrated project plans
Champion continuous learning, skill development, and career growth for team members
Serve as a subject matter expert and consultant in data, analytics, and behavioral frameworks
Design and oversee experiments to test behavioral interventions for customer engagement and retention
Build and evolve vision and strategy leveraging AI, machine learning/predictive modeling, optimization and data
Ensure robust experimental design and causal inference methodologies for behavioral impact measurement
Proven knowledge of advanced techniques, and when and where to apply them
Proven knowledge of ability to execute these statistical techniques in modern development environments
Experience with A/B testing, causal inference, and experimental design
Strong understanding of behavioral theories and frameworks
Ability to provide written and oral interpretation of highly specialized terms, data, and complex strategies
Ability to present this to others with different levels of expertise
Ability to concentrate on a wide range of loosely defined complex situations

Preferred

10+ years of experience in data science, preferably with a behavioral science focus
Experience with survey design and psychometric analysis
Knowledge of ethical considerations in behavioral data use
Experience working with product teams or in consumer-facing environments
Experience in industries such as healthcare, fintech, e-commerce, or public policy

Company

Allstate

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Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.

Funding

Current Stage
Public Company
Total Funding
$500M
2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO

Leadership Team

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Jonathan Adkisson
SVP & General Manager - Direct Distribution
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Guy Hill
Executive Vice President, Product
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Company data provided by crunchbase