Apply on Employer Site

ImageFIRST · 1 day ago

Account Executive

St Augustine, FL

Full-time

Onsite

Entry Level

1+ years exp

ImageFIRST is the largest national provider of healthcare laundry and linen rental services, and they are seeking an Account Executive to manage key relationships with existing clients in the Central to Northern FL territory. The role involves ensuring client success, meeting growth targets, and fostering long-term relationships through exceptional service.

ApparelHealth CareHospital

Responsibilities

Successfully complete the 13-week onboarding success track

Manage and grow key relationships within a defined portfolio of existing clients

Meet or exceed quarterly new business growth targets

Ensure invoice accuracy and resolve discrepancies promptly

Strategically positioning clients for seamless contract renewals

Foster long-term client relationships through proactive support and engagement

Drive customer loyalty by delivering exceptional service and resolving issues efficiently

Collaborate with Customer Advocates, Service, and Production leadership to maintain high-quality service delivery

Participate in all required sales meetings and training sessions

Develop and maintain analytical reports as requested by management

Design and execute a Goodwill Plan to strengthen relationships within key accounts

Lead quarterly business reviews with key stakeholders

Conduct monthly field rides with the Territory Business Manager

Participate in weekly phone outreach sessions in partnership with Territory Business Managers

Qualification

Account managementCustomer serviceMicrosoft Office SuiteProblem-solvingCommunication skillsInterpersonal skillsAttention to detailSelf-motivatedTeam player