Beacon Health System · 4 weeks ago
Systems Analyst II
Granger, IN
Full-time
Onsite
Mid, Senior Level
3+ years expBeacon Health System is a healthcare organization seeking a Systems Analyst II. This role involves coordinating computer applications, providing support and training for end-users, and leading development solutions while ensuring quality assurance and system security.
FitnessHealth Care
Responsibilities
Coordinates responsibilities and projects for defined support areas for computer applications, including project tasks, troubleshooting and documenting problems, and conveying information to the appropriate vendor(s) and/or appropriate Beacon technical staff:
Provides ongoing support to one or more applications/systems in accordance with established departmental policies and procedures
Performs system tests and analyzing test results
Analyzes moderately complex situations or data by reviewing identifiable factors
Prepares specifications for new systems, projects or enhancement with end-users and information system staff as necessary
Contributes to projects by determining tasks and priorities necessary to accomplish given objectives
Develops and maintains documentation according to established departmental policies and procedures
Follows established standards, methodologies and procedure to ensure quality work product is produced
Serves As a Liaison And Facilitator With Beacon Health End-user Departments Who Utilize Software Programs By Recommending Solutions Or Alternatives To Meet End-user Department's Needs Or To Help End-users Perform Their Jobs Better
Actively participates in business process redesign and documentation
Actively identifies solutions that will meet the end-user department's needs in the most effective and efficient manner
Acts as a liaison with and advocate for the end-user department. Provides information between end-user departments and IS
Communicates verbally (by phone and in person), in writing and visually observing keyboard and printed representations of issues and requests
Actively performs troubleshooting activities in order to avoid potential problems
Develops and conducts Train the Trainer programs as assigned for end-users in the use of Beacon's new or existing computer systems
Provides Leadership To Department And Customers
Provides coaching and mentoring to system analysts on high-complexity support and project implementation issues. Leads by example
Undertaking special projects at the direction of an IS Manager, Director or the CIO
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
Actively reinforces the common vision of the work group and openly supports changes within the organization
Produces quality results within established timelines. Engages in activities beyond the scope of own job when asked to do so
Participates in training, skill development and basic process improvement of IS staff
Fields and resolves customer satisfaction issues in a courteous, responsive and helpful manner. Involves senior system analysts or management when appropriate
Establishes and maintaining effective working relationships with end-user departments
Completes other job-related duties and special projects as directed
Associate complies with the following organizational requirements:
Attends and participates in department meetings and is accountable for all information shared
Completes mandatory education, annual competencies and department specific education within established timeframes
Completes annual employee health requirements within established timeframes
Maintains license/certification, registration in good standing throughout fiscal year
Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department
Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self
Adheres to regulatory agency requirements, survey process and compliance
Complies with established organization and department policies
Available to work overtime in addition to working additional or other shifts and schedules when required
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
Leverage innovation everywhere
Cultivate human talent
Embrace performance improvement
Build greatness through accountability
Use information to improve and advance
Communicate clearly and continuously
Qualification
Required
Bachelor's degree from an accredited college or university in Computer Science, IS, another appropriate field or equivalent experience
A minimum of three to five years of combined relevant technical and clinical/business experience resulting in in-depth knowledge of standard IT infrastructure clinical/business practices for defined support area
Technical skills and knowledge necessary to effectively use and support various software and hardware
Skills to develop and execute test plans
Skills needed to perform systems analysis activities
Working knowledge of standard business/clinical practices for defined support areas
Interpersonal and communication skills (both verbal and written) necessary to interact effectively with all levels of Beacon staff and vendor representatives
Effective training skills
Analytical and problem-solving skills necessary to identify problems and deliver solutions in a timely and efficient manner
Good organization skills and the ability to work independently, prioritize workload, and meet deadlines
Effective decision-making skills
Ability to handle complex issues
Ability to actively participate in business process redesign and documentation
Ability to communicate verbally, in writing and visually
Ability to actively perform troubleshooting activities
Ability to provide coaching and mentoring to system analysts on high-complexity support and project implementation issues
Ability to establish and maintain effective working relationships with end-user departments
Ability to complete mandatory education, annual competencies and department specific education within established timeframes
Ability to maintain license/certification, registration in good standing throughout fiscal year
Ability to adhere to regulatory agency requirements, survey process and compliance
Ability to comply with established organization and department policies
Availability to work overtime in addition to working additional or other shifts and schedules when required
Preferred
Previous Orders experience
Clinical experience in healthcare
Training and experience with software and hardware products regularly used by Beacon
Company
Beacon Health System
Beacon Health System is a Hospital & Health Care centre providing health care facilities
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$5.54MKey Investors
Health Resources and Services Administration
2024-12-18Grant· $0.14M
2024-05-08Grant· $5.4M
Leadership Team
Kreg Gruber
Chief Executive Officer
Phil Newbold
CEO Emeritus
Recent News
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