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AARP · 1 day ago

Program Implementation Manager

Washington, DC

Full-time

Hybrid

Mid Level

$86K/yr - $95K/yr

4+ years exp

AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship. The Program Implementation Manager develops, executes, and implements programs that align with the organization’s goals, evaluates existing programs, and collaborates with stakeholders to improve outcomes.

ElderlyNon ProfitSocial Impact

Comp. & Benefits

No H1B

Responsibilities

Sets strategies, identifies opportunities, and develops and implements project, programs, procedures to support the organization. Provides support to staff, volunteers, and/or vendors to obtain goals. Supports development and management of budgets. Monitors performance and recommends changes

Plans, organizes, and implements assigned projects/procedures across a program or programs. Determines resources needed, tracks budgets, determines scope and execution, tracks progress towards milestones, establishes timelines, and evaluates progress

Ensures adherence to internal and external quality standards. Organizes teams and leads internal and external team members and stakeholders to deliver on goals. Establishes communication plans and ensures internal/external stakeholders are informed regarding processes and impact

Evaluates existing programs/processes to identify improvements and to measure performance against programmatic goals and desired outcomes. Analyzes and tests current processes and systems to determine effectiveness and efficiency. Develops and implements solutions that are effective, efficient, and align with enterprise goals

Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business. Uses data to identify program and process enhancements to achieve outcome measures. Evaluates and advises on existing programs/processes to improve outcomes

Engages stakeholder and partners as necessary to communicate program intent, identify areas for collaboration, and improve programmatic outcomes. Develops communications related to priority programs, processes, and initiatives

Qualification

Program managementData analysisProject managementBudget managementCRM systemsCommunication skillsInterpersonal skillsProblem-solving

Required

Bachelor's degree and 4+ years of Program management or Project management experience

Demonstrated ability to develop, implement, and manage programs and procedures that align with organizational goals

Proficiency in collecting, synthesizing and interpreting data, performing root cause analysis, and proposing effective solutions

Proven skills in budget development and management, including tracking expenditures and monitoring performance against targets

Strong experience in planning, organizing, and executing projects—including scoping, resource allocation, setting timelines, and tracking milestones

Ability to analyze existing programs and processes, identify gaps or inefficiencies, and implement improvements to achieve better outcomes

Excellent communication and interpersonal skills with a track record of building relationships with internal and external stakeholders to drive collaboration and achieve programmatic goals

Knowledge of CRM systems for reporting

Regular and reliable job attendance

Effective verbal and written communication skills

Exhibit respect and understanding of others to maintain professional relationships

Independent judgement in evaluation options to make sound decisions

In office/open office environment with the ability to work effectively surrounded by moderate noise