Edelman · 1 month ago
Senior Account Executive, Digital Health & Wellness
Zeno Group is a global, integrated communications agency specializing in strategic communications. They are seeking a Senior Account Executive to support corporate social media and communications for pharma and biotech clients, ensuring compliance and precision while driving day-to-day social content.
AdvertisingAdvertising PlatformsAnalyticsBrand MarketingCMSContent MarketingCRMMarketingPublic Relations
Responsibilities
Manage timelines, deliverables, and coordination across creative, paid, and analytics teams to ensure flawless execution
Support planning, content development, and publishing for corporate and unbranded social channels—ensuring accuracy, consistency, and compliance
Serve as a reliable point of contact for clients, helping translate strategy into actionable next steps and managing feedback loops efficiently
Work closely with inter-agency partners to align messaging, ensure consistency across workstreams, and contribute to integrated campaigns
Prepare materials for MLR (Medical, Legal, Regulatory) submission, manage revisions, and track status to keep reviews on schedule
Apply understanding of FDA and PhRMA guidelines to review copy and visuals for compliance; escalate questions and potential risks early
Assist in monitoring social channels, drafting responses, and maintaining compliance with escalation and moderation protocols
Collect and analyze performance data to tell the story behind the metrics—what worked, what didn’t, and what to try next
Monitor social, digital, and industry trends in healthcare to identify opportunities for brands to show up authentically and responsibly
Contribute to brainstorming and planning sessions with fresh, insight-driven ideas
Partner closely with Account Supervisors, Account Directors, and Creative teams to ensure alignment, clarity, and progress
Support junior team members while continuing to expand your own strategic and regulatory expertise
Embody Zeno’s Fearless Pursuit of the Unexpected—collaborating with curiosity, empathy, and integrity
Qualification
Required
3-5 years of digital communications experience on healthcare accounts within a PR or Advertising agency, or within the marketing or communications department of a biopharmaceutical or device manufacturer
Ability to multi-task, meet deadlines and handle the changing needs of clients
Bachelor's degree
Credible experience managing social media platforms or communities and working with digital influencers
Demonstrated knowledge of the healthcare industry and its regulatory environment
Expert grasp of social media platforms such as Facebook, Twitter, Instagram, Pinterest, YouTube and Snapchat
Proficient in MS Office, Google Analytics, social media monitoring/analysis tools (e.g. Crimson Hexagon or similar), and social management platforms such as HootSuite
Strong writing and analytical skills, with an ability to translate research and data into insights
Track record of creative thinking and effective execution in social media
Understand integrated marketing directed toward both consumers/patients and health professionals
Benefits
Medical, dental and vision insurance with prescription plans
Short and long-term disability
Paid subscription to Headspace
Access to mental health providers and other services through a best-in-class employee assistance program
Generous vacation
Paid holidays
Self-care time
401(k) plan
Pretax flexible spending accounts
Tuition assistance
Life insurance
Free access to a certified financial coach
Monthly allowance to fund activities in your personal life that bring you joy and keep you healthy
Company
Edelman
Edelman, a public relations firm, offers analysis, advertising, marketing, branding, and content and strategy management services.
H1B Sponsorship
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Funding
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