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Enmarket Arena · 1 month ago

Director of Facilities Maintenance & Operations | Full-Time | Crown Complex

US-NC-Fayetteville

Full-time

Onsite

Lead/Staff, Director/Executive

$80K/yr - $90K/yr

5+ years exp

Enmarket Arena, managed by Oak View Group, is seeking a Director of Facilities Maintenance & Operations to oversee all aspects of the venue's operations, maintenance, and safety. This senior-level role involves strategic planning, budget management, and ensuring compliance with regulations to provide a seamless experience for guests and staff.

EventsMedia and EntertainmentMusic

Responsibilities

Direct and manage all maintenance activities for building systems, including mechanical, electrical, plumbing (MEP), HVAC, and fire/life safety systems

Coordinate with event organizers and internal departments to ensure facility readiness and seamless execution of large-scale sports and entertainment events, minimizing disruption to operations

Develop, monitor, and manage departmental operating and capital budgets. Oversee procurement processes, negotiate contracts with vendors and contractors, and track project expenditures

Ensure full compliance with all local, state, and federal laws and regulations, including building codes, fire safety (NFPA), health codes, OSHA, and ADA standards. Develop and maintain emergency preparedness and disaster recovery plans

Oversee renovations, additions, and capital improvement projects from planning and design to execution. Develop and communicate a 5-year capital plan

Hire, train, supervise, and evaluate a high-performing team of facilities and custodial staff. Foster a culture of teamwork, efficiency, and safety

Source, negotiate, and manage contracts and relationships with third-party service providers (e.g., landscaping, security, waste disposal, specialized)

Qualification

Facilities Operations ManagementBudget ManagementCompliance KnowledgeProject ManagementTechnical KnowledgeLeadership SkillsCommunication SkillsInterpersonal SkillsProblem-Solving SkillsOrganizational Skills

Required

Minimum of 5-7 years of experience in a management or director role within a large facility, property management, or entertainment venue setting

Strong understanding of building infrastructure, automation systems, technical equipment, and preventive maintenance programs

Excellent leadership, communication, and interpersonal skills

Strong problem-solving, project management, and organizational abilities are essential

Must be available to respond to emergencies outside of normal working hours, including evenings and weekends, as required by the nature of entertainment operations

Ability to work event nights, weekends and holidays as required