HTC Global Services · 1 day ago
Senior Salesforce Solution Architect
Dearborn, MI
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expHTC Global Services is seeking a Senior Salesforce Solution Architect to design and maintain robust solutions within Salesforce CRM. The role involves evaluating technical options, managing integrations, and collaborating with stakeholders to enhance customer interaction processes.
Information TechnologyInsuranceSoftware
Responsibilities
Design, develop, and maintain robust solutions within Salesforce CRM (Auto Cloud, Sales Cloud, Service Cloud) to support critical captive finance operations and enhance customer interaction processes
Evaluate and articulate the pros and cons of various technical implementation and architectural options, presenting clear recommendations and building consensus among technical and non-technical stakeholders
Architect, build, and manage scalable and secure integration services using GCP native tools, primarily Cloud Functions, to enable real-time, event-driven communications and data synchronization between Salesforce platforms and other enterprise systems
Lead the development, configuration, and execution of marketing campaigns and transactional messaging initiatives using Salesforce Marketing Cloud, including email and push notification strategies
Collaborate closely with business stakeholders, product owners, and other technical teams to gather requirements, translate them into technical specifications, and deliver effective solutions across CRM, marketing automation, and integration platforms
Contribute to the establishment and enforcement of best practices, technical standards, and comprehensive documentation for CRM, Marketing Cloud, and GCP integration solutions
Stay abreast of new technologies and trends in Salesforce, Marketing Cloud, and GCP to recommend and implement innovative solutions that enhance our capabilities
Qualification
Required
10+ years of progressive experience in software development, systems integration, or a related technical role
Demonstrated expert-level proficiency and hands-on experience in at least two of the following core technology areas: Salesforce CRM, Salesforce Marketing Cloud, Google Cloud Platform (GCP) Integrations
Salesforce CRM: Deep experience with Sales Cloud, Service Cloud, and/or Auto Cloud, including configuration, customization (Apex, Visualforce, Lightning Web Components), data models, and API integrations
Salesforce Marketing Cloud: Strong background in Journey Builder, Email Studio, Mobile Studio, AMPscript, SSJS, Data Extensions, Automation Studio, and various integration patterns with Salesforce CRM and external systems
Google Cloud Platform (GCP) Integrations: experience with GCP native services, especially Cloud Functions, Pub/Sub, Cloud Storage, API Gateway, and other serverless technologies for building robust, event-driven integration services
Solution Architecture, GCP, Enterprise Architecture, Salesforce.Com
Solution Architecture – Design, develop, and maintain robust solutions within Salesforce CRM (Auto Cloud, Sales Cloud, Service Cloud) to support critical captive finance operations and enhance customer interaction processes
GCP – experience with GCP native services, especially Cloud Functions, Pub/Sub, Cloud Storage, API Gateway, and other serverless technologies for building robust, event-driven integration service
Enterprise Architecture – Evaluate and articulate the pros and cons of various technical implementation and architectural options, presenting clear recommendations and building consensus among technical and non-technical stakeholders
Salesforce.Com - Deep experience with Sales Cloud, Service Cloud, and/or Auto Cloud, including configuration, customization (Apex, Visualforce, Lightning Web Components), data models, and API integrations
Specialist Exp: 10+ yrs in IT; 4+ yrs in concentration
Preferred
Relevant Salesforce Certifications (e.g., Salesforce App Architect, System Architect, Platform Developer I/II, Marketing Cloud Email Specialist, Marketing Cloud Developer, Data Cloud consultant)
Relevant GCP Certifications (e.g., Associate Cloud Engineer, Professional Cloud Developer, Professional Cloud Architect)
Benefits
Group Health (Medical, Dental, and Vision)
Paid Time Off
Paid Holidays
401(k) matching
Group Life and Disability insurance
Professional Development opportunities
Wellness programs
A variety of other perks
Company
HTC Global Services
HTC Global Services Inc., is a global provider of Information Technology and Business Process Services and Solutions.
10001+ employees
H1B Sponsorship
HTC Global Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (361)
2024 (367)
2023 (440)
2022 (314)
2021 (227)
2020 (438)
Funding
Current Stage
Late StageTotal Funding
$1.2MKey Investors
Michigan Economic Development Corporation
2024-12-10Grant· $1.2M
Leadership Team
Gunasekaran Nadar
CHIEF FINANCIAL OFFICER
Girish Arora
Vice President, Financial Services and Insurance
Recent News
Company data provided by crunchbase