Apple · 3 weeks ago
Senior Manager, WW Sales Business Process Reengineering (Back Margin Program)
Cupertino, California, United States
Full-time
Onsite
Director/Executive
$188K/yr - $283K/yr
10+ years expApple is a leading technology company known for its innovative products and services. They are seeking a Senior Manager for their Worldwide Sales Business Process Reengineering team to lead initiatives aimed at optimizing global sales processes and enhancing customer experience across diverse sales channels. The role involves strategic leadership, team development, program management, and driving process improvements to support Apple's growth and market leadership.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Define and champion the BPR roadmap for Worldwide Sales, aligning with overall business objectives and strategic priorities
Identify and prioritize key capabilities and process improvement opportunities across partner management lifecycle as part of overall sales lifecycle, to bring standardization and efficiency, and ensure visibility and insights for senior leadership
Develop and articulate a clear vision for process excellence within WW Sales
Lead, mentor, and develop a high-performing team of BPR analysts, project managers, and/or Salesforce solution architects, fostering a culture of innovation, collaboration, and continuous improvement
Provide guidance, coaching, and performance feedback to ensure team members achieve their full potential and deliver exceptional results
Manage resource allocation and project assignments to increase team impact
Unblock team members, resolve conflicts, and optimize team performance
Manage competing priorities for your team and business and help develop a robust roadmap and project timeline plan
Oversee the end-to-end lifecycle of multiple complex BPR programs and projects, ensuring timely delivery, adherence to scope, appropriate prioritization and team focus, and achievement of desired outcomes
Apply an execution model that ensures E2E cross-functional alignment, planning, and collaboration for dependent capabilities in a highly complex environment
Define and apply an operating model that serves our specific business needs and brings agility, quality, and speed to program execution, user adoption, and change management
Manage program budgets, risks, and dependencies effectively
Lead the analysis of current-state sales processes, identifying inefficiencies, bottlenecks, and areas for improvement
Help design future-state processes that use procedures, technology, and data-driven insights to enhance sales productivity and customer satisfaction
Ensure process documentation, including process flow, protocols, and standard operating procedures
Build strong, collaborative relationships with senior leaders and cross-functional partners across WW Sales, Sales Operations, Finance, Legal, Contracts, and Sales Engineering
Influence and gain consensus for proposed changes, effectively communicating the value proposition and impact of BPR initiatives
Conduct staff meetings, SteerCos, and regional updates, while guiding the team on strategy, agenda setting, and managing risks, issues, and challenges
Ensure the right level of communication up and down the chain to ensure desired outcomes and right decision making
Experience in creating polished executive presentations and 'storytelling through data' to communicate effectively, and achieve right level of leadership engagement with right decision making
Develop and implement comprehensive change management strategies to ensure successful adoption of new processes and systems
Establish clear metrics and indicators to measure the success and impact of BPR initiatives
Monitor performance post-implementation, analyze results, and drive continuous iteration and improvement
Present findings and recommendations to executive leadership
Qualification
Required
10+ years of experience in Business Process Re-engineering, Sales Operations, Management Consulting, or a related field, with a strong focus on sales processes
5+ years of proven experience leading and managing teams, including managers (M2 level experience)
Deep expertise in sales methodologies, sales tools (e.g., CRM, Contracts Lifecycle, Financial payments, Reporting), and the end-to-end sales lifecycle in a global enterprise
Demonstrated success in leading large-scale, complex process transformation programs from conception to successful implementation
Exceptional analytical, problem-solving, and critical thinking skills, with the ability to translate complex business challenges into actionable solutions
Superior communication, presentation, and interpersonal skills, with the ability to influence and engage diverse audiences, including executive leadership
Strong understanding of change management principles and experience driving organizational adoption
Ability to thrive in a fast-paced, dynamic, and ambiguous environment, managing multiple priorities simultaneously
Experience working in a global organization, understanding regional nuances and driving global standardization where appropriate
Preferred
MBA or Master's degree or equivalent experience
Certifications in Lean, Six Sigma, PMP, or Agile methodologies
Experience with data analytics and visualization tools (e.g., Tableau, SQL)
Familiarity with Apple's product ecosystem and sales channels
Bachelor's degree or equivalent experience in Business, Operations, Engineering
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase