Grafana Labs · 3 days ago
Solutions Engineer, Acquisition | California, Washington, Oregon | Remote
United States
Full-time
Remote
Entry, Mid Level
$177K/yr - $211K/yr
1+ years expGrafana Labs is a remote-first, open-source powerhouse that supports over 20 million users of its visualization tool. The Solutions Engineer, Acquisition role focuses on engaging with customers to help them successfully utilize Grafana's products, collaborating closely with the Sales team to drive growth and customer satisfaction.
AnalyticsCloud Data ServicesData VisualizationOpen SourceSoftware
Responsibilities
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
Qualification
Required
1-3+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
Strong judgment, collaboration, and leadership skills
Ability to work and collaborate with an international team
First class written and oral communication skills
Ability to skillfully articulate our value proposition and the technical advantages of our products
Love solving technical challenges and thrive on bringing creative solutions to our customers
Technical mindset and a desire to grow technically
Self-motivated, initiative, creative
Preferred
Ideally located on the West Coast
Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience
Benefits
Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.
100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication – Expect open decision-making and regular company-wide updates.
Innovation-Driven – Autonomy and support to ship great work and try new things.
Open Source Roots – Built on community-driven values that shape how we work.
Empowered Teams – High trust, low ego culture that values outcomes over optics.
Career Growth Pathways – Defined opportunities to grow and develop your career.
Approachable Leadership – Transparent execs who are involved, visible, and human.
Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key - We operate a global annual leave policy of 30 days per annum.
Company
Grafana Labs
Grafana Labs is an open-source software platform built to support monitoring, visualization, and metric analytics.
1001-5000 employees
H1B Sponsorship
Grafana Labs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$805.23MKey Investors
Lightspeed Venture PartnersGIC
2024-08-21Series D· $270M
2024-08-21Secondary Market
2022-04-06Series D· $240M
Leadership Team
Raj Dutt
co-founder/ceo
Anthony Woods
Co-Founder
Recent News
lsvp.com
2025-11-28
Company data provided by crunchbase