Financial Center Manager jobs in United States
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Bank of America · 6 hours ago

Financial Center Manager

Bank of America is committed to helping make financial lives better through every connection. The Financial Center Manager is responsible for managing a financial center and its employees, ensuring operational excellence, fostering a client-centric culture, and helping clients achieve their financial goals.

Asset ManagementBankingFinanceFinancial ServicesFinTech
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H1B Sponsor Likelynote

Responsibilities

Develops talent, including proactive sourcing of candidates
Manages client traffic, engaging and appropriately routing clients, and fostering client retention
Manages business results through formalized management routines and coaching
Creates a world class client experience environment
Manages market-level initiative prescribed by market leaders
Drives operational excellence by engaging employees on business strategy
Manages organizational priorities and effective execution
Breaks down barriers to create a more inclusive environment that supports company D&I goals
Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations
Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success
Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization
Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance
Efficiently allocates and manages resources across the organization to drive short and long term profitability
Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs
Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage4

Qualification

Customer Service ManagementRisk ManagementLeadership ExperiencePerformance ManagementTalent DevelopmentSales Performance ManagementBusiness Operations ManagementCoachingCustomerResult OrientationReferral ManagementInclusive LeadershipPrioritizationRecruitingClient FocusProblem Solving

Required

1+ years leadership experience demonstrated through one or a combination of the following: coaching, training, or motivating a diverse work team
Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed
Communicates effectively and confidently, and is comfortable engaging all clients
Has the ability to learn and adapt to new information and technology platforms
Applies strong critical thinking and problem-solving skills to meet clients' needs
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Efficiently manages your time and capacity
Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment
Can interpret performance results, find opportunities to drive success and hold others accountable to results
Can be flexible to work weekends and/or extended hours as needed
High School Diploma / GED / Secondary School or equivalent

Preferred

1+ years management experience including hiring, coaching, and developing direct reports
Experience in financial services and knowledge of financial services industry, products and solutions
Experience working in an environment with individual and team goals where goals were routinely met or exceeded
Bilingual skills

Company

Bank of America

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Bank of America is a financial institution that offers credit cards, home loans, and auto loan services.

H1B Sponsorship

Bank of America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (645)
2024 (546)
2023 (590)
2022 (759)
2021 (715)
2020 (931)

Funding

Current Stage
Public Company
Total Funding
$3.59B
Key Investors
Berkshire Hathaway
2025-02-20Post Ipo Debt· $386.79M
2024-11-26Post Ipo Debt· $2B
2020-07-28Post Ipo Equity· $400M

Leadership Team

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Charissa Messer
Senior Vice President, Creative Agency Executive (Enterprise Creative Solutions)
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Rami Salem
SVP Strategic Competitive Intelligence
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Company data provided by crunchbase