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Cypress HCM · 1 month ago

Data Center Technician (L1 Night Shift)

Sterling, VA

Contract

Onsite

Entry Level

$28.96/hr - $32.96/hr

2+ years exp

Cypress HCM is seeking an experienced Data Center Operations Technician responsible for server hardware break-fix and troubleshooting. The role involves resolving server, hardware, and networking issues in a hyperscale datacenter environment and escalating to higher-level technicians as necessary.

Human ResourcesInformation TechnologyStaffing Agency

Growth Opportunities

Hiring Manager

Steve Fritsch

Responsibilities

Ensure mission critical servers are available and operating 24 hours a day and 7 days a week

Administrator servers and implement hardware and software upgrades

Support development effort in review of system hardware; software and system design to assure system requirements are met

Part of the team that sets policy; monitors; prioritizes; and develops standards; as well as maintains service levels; for the production environment

Design, deploy, maintain and troubleshoot infrastructure for multiple production environments

Proactively suggest alternative solutions and designs; third party tools; etc. to solve the problems at hand

Respond to all system problems on a 24X7 basis and take part in on-call rotation

Run production jobs as scheduled. Monitor all server activity for problems; diagnose and resolve problems according to procedure

Escalate problems to the appropriate levels necessary

Qualification

Server hardware troubleshootingNetwork troubleshootingData center infrastructureUnix/Linux experienceStructured cabling solutionsProject managementBA/BS DegreeBicsi RCDD certificationCDCDP certification