Madison Square Garden Entertainment Corp. · 1 month ago
Supervisor Custodial Services – Part Time
New York City, NY
Full-time, Part-time
Onsite
Entry, Mid Level
$35/hr - $35/hr
2+ years expMadison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Supervisor Custodial Services – Part Time is responsible for the daily administrative process pertaining to cleaning operations of Madison Square Garden’s venues, preparing work schedules, managing projects, and directing union custodial employees.
EventsMedia and EntertainmentSports
Responsibilities
Responsible for the daily administration of the Custodial department – Day, Event and Night Shift
Orchestrate daily labor activities to foster a seamless and cooperative delivery of service while minimizing internal conflict
Highly responsive to emergencies in a fast paced, time sensitive environment
Direct custodial trades during Arena and Theater events
Familiar with event budgets and consciously manage custodial labor
Schedule and monitor labor hours on the electronic time and attendance system
Plan, schedule and organize work on assigned shifts
Manage the cleaning material and supply inventory as well as the inventory for all restroom consumables
Responsible for maintaining a first-class operation, delivering superior service to internal and external clients
Respond to calls during events, and work in collaboration with the other department Managers & Supervisors to ensure all areas within the Arena and Theater are cleaned and staffed appropriately
Maintain strong working relationships with other departments and trade staff to ensure a coordinated effort of the workforce
Assist in the hiring and interviewing for restroom attendants and custodians
Supervise full-time and part-time cleaning staff including restroom attendants
Qualification
Required
A minimum 2-3 years' management experience, and knowledge of cleaning venues and/or any large-scale multi-use building or entertainment venue
Strong organizational and administrative skills, with a high attention to detail
Experience building and managing labor and material budgets
Excellent communication skills
Ability to engage and develop collaborative relationships and influence within team and across functions, even without direct reporting relationship
Adept at maintaining a positive, open, approachable, and professional relationship with a diverse group
Comfortable with managing conflict and responding to customer problems with a sense of urgency
Ability to demonstrate success in managing multiple tasks while under tight deadlines
Experience motivating, and encouraging exceptional performance
Ability to hold team accountable for outcomes and monitor performance
Successful track record of measuring improvements in customer satisfaction and loyalty
Demonstrated experience coaching, mentoring and developing staff to perform at high levels
Proactive self-starter and able to work collaboratively
Proficiency in Microsoft Office
Preferred
Previous supervisory experience in Custodial/Housekeeping with an emphasis on administration preferred
Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred
Experience managing union staff preferred
Benefits
Upskilling employees’ talents and strengths
Robust set of tools and resources to help employees understand their interests and purpose
Harness their talents and obtain the skills they need to reach the next step in their careers
Growth and longevity for our employees are top priorities here.
MSG is an Equal Opportunity Employer
Provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status.
Complies with all applicable state and local laws governing nondiscrimination in all locations
Will consider requests for reasonable accommodations as required.
Company
Madison Square Garden Entertainment Corp.
MSG Entertainment is a world leader in live entertainment, comprised of world-renowned venues and marquee brands.
5001-10000 employees
H1B Sponsorship
Madison Square Garden Entertainment Corp. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (9)
Funding
Current Stage
Public CompanyTotal Funding
$620.12M2023-12-05Post Ipo Debt· $225M
2023-09-18Post Ipo Secondary· $232.38M
2023-06-20Post Ipo Secondary· $162.75M
Leadership Team
Neil Ryan
Senior Vice President Show Productions
Josephine Vaccarello
Executive Vice President of Live
Recent News
2025-12-24
Company data provided by crunchbase