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GE HealthCare · 1 day ago

BMET 3- Modesto, CA

Sacramento, CA

Full-time

Onsite

Mid, Senior Level

$79K/yr - $119K/yr

4+ years exp

GE HealthCare is a leading global medical technology and digital solutions innovator. They are seeking a BMET 3 to respond to service calls, evaluate and repair biomedical equipment, and ensure customer satisfaction through service excellence.

AppsHealth CareHealth DiagnosticsHome ImprovementHome RenovationInternetMedical

Growth Opportunities

No H1B

Responsibilities

Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections, and maintain effective customer relations

Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation

Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to strong customer relations and customer satisfaction

Effectively communicate and partner with teammates and colleagues

Implement GE/customer facility contract and support customer and business goals/objectives

Lead, instruct, and assist technicians on basic and complex repairs/resolution

Work as a member of local team to provide efficient service delivery to all accounts within the assigned area (includes delegating tasks and performing administrative duties)

Proactively reach out to others on team (e.g., provide help, share best practices, mentor others)

Share on-call responsibility

Document all repair actions and submit reports/summaries according to schedule

Ensure proper care of spares, tools, and test equipment, and ensure calibration

Maintain approved parts inventory

Manage vendor's service delivery processes in compliance with GE policies, as instructed

Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction

May perform role of site leader (e.g., direct activities of fellow BMET's assigned to site, engage in a more interactive customer relationship, interact with customer leadership, participate in a Safety Committee)

Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements

Qualification

Biomedical Equipment ServiceElectrical EngineeringMechanical EngineeringCustomer RelationsElectronic DocumentationCommunication SkillsTeam CollaborationProblem Solving

Required

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4+ years of experience servicing medical equipment

OR equivalent military education and 4+ years of experience servicing medical equipment

OR High School Diploma/GED and 6+ years of experience servicing medical equipment

Proficiency in completing electronic documentation using technological tools (e.g., Ipad, Iphone) and familiar with technological programs (e.g., Microsoft Office)

Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership)

Experience interfacing with both internal team members and external customers as part of a solution based service process

Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner

Ability to work independently and as a team to implement solutions through problem solving

The successful applicant must comply with GEHC's standard background check, including a post-offer drug test

In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government)

Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time

Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity

Benefits

Medical

Dental

Vision

Paid time off

A 401(k) plan with employee and company contribution opportunities

Life

Disability

Accident insurance

Tuition reimbursement

Company

GE HealthCare

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GE Healthcare provides a wide range of medical technologies and services to healthcare providers and researchers. It is a sub-organization of General Electric.

Founded in 1892

Chicago, Illinois, USA

10001+ employees