Field Applications Engineer - Datacenter jobs in United States
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Etched · 3 weeks ago

Field Applications Engineer - Datacenter

positionSan Jose
timeFull-time
remoteOnsite
seniorityMid, Senior Level

Etched is building the world’s first AI inference system purpose-built for transformers. As a Field Applications Engineer for Datacenter and AI Systems, you will support the deployment and operation of Etched AI accelerators in production environments while collaborating with customers and internal teams to ensure successful system implementations.

AI InfrastructureArtificial Intelligence (AI)ComputerHardwareSemiconductor
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H1B Sponsor Likelynote

Responsibilities

Support customers through the full lifecycle of Etched system deployments, from early architecture discussions to production rollout and scaling
Work hands-on with large-scale datacenter environments to bring up, validate, and debug Etched accelerator-based systems
Design, validate, and troubleshoot high-performance networking solutions for AI systems, including Ethernet-based low-latency fabrics
Diagnose performance, reliability, and integration issues across hardware, firmware, drivers, operating systems, and networking stacks
Collaborate closely with customer engineering teams on system bring-up, benchmarking, and distributed workload validation
Build, configure, and maintain lab and customer environments for testing, qualification, and debugging
Partner with internal silicon, systems, firmware, and software teams to resolve field issues and communicate customer requirements
Produce clear technical documentation, issue reports, and status updates for both customers and internal stakeholders
Translate customer feedback and field observations into actionable insights that influence product roadmaps and system improvements
Mentor and support junior field engineers as the organization scales
Travel up to approximately 20 percent to support onsite customer engagements, deployments, and technical reviews

Qualification

Datacenter experienceNetworking fundamentalsLinux system debuggingHigh-speed networkingDistributed systemsAI infrastructureTechnical documentationCommunication skillsMentoringProblem-solving

Required

Support customers through the full lifecycle of Etched system deployments, from early architecture discussions to production rollout and scaling
Work hands-on with large-scale datacenter environments to bring up, validate, and debug Etched accelerator-based systems
Design, validate, and troubleshoot high-performance networking solutions for AI systems, including Ethernet-based low-latency fabrics
Diagnose performance, reliability, and integration issues across hardware, firmware, drivers, operating systems, and networking stacks
Collaborate closely with customer engineering teams on system bring-up, benchmarking, and distributed workload validation
Build, configure, and maintain lab and customer environments for testing, qualification, and debugging
Partner with internal silicon, systems, firmware, and software teams to resolve field issues and communicate customer requirements
Produce clear technical documentation, issue reports, and status updates for both customers and internal stakeholders
Translate customer feedback and field observations into actionable insights that influence product roadmaps and system improvements
Mentor and support junior field engineers as the organization scales
Travel up to approximately 20 percent to support onsite customer engagements, deployments, and technical reviews

Preferred

Experience supporting datacenter customers in systems, networking, AI infrastructure, or field engineering roles
Strong understanding of networking fundamentals, including TCP/IP, RDMA, and low-latency Ethernet
Hands-on experience with high-speed networking technologies such as 100GbE and 400GbE
Deep experience with Linux system installation, configuration, debugging, and performance tuning
Background working with distributed systems and large-scale compute clusters
Familiarity with AI and machine learning workloads, frameworks, and performance characteristics
Understanding of server architectures, system bring-up processes, remote management, and datacenter operations
Proven ability to debug complex, cross-stack issues involving tight hardware and software interactions
Strong written and verbal communication skills, particularly when explaining complex technical topics to customers and partners
Ability to operate independently, manage multiple priorities, and drive issues to resolution in fast-moving environments

Benefits

Full medical, dental, and vision packages with generous premium coverage
Housing subsidy of $2,000 per month for employees living within walking distance of the office
Daily lunch and dinner provided in the office
Relocation support for those moving to West San Jose

Company

Etched

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Building the hardware for superintelligence
dateFounded in 2022
location
Cupertino, California, USA
people-size51-200 employees
web-link
https://www.etched.com

H1B Sponsorship

Etched has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (11)
2023 (1)

Funding

Current Stage
Growth Stage
Total Funding
$125.36M
Key Investors
Primary Venture Partners
2024-06-25Series A· $120M
2023-05-16Seed· $5.36M

Leadership Team

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Chris Zhu
Co-Founder
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Robert Wachen
Co-Founder and President
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