ECM - Electri-Cord Mfg · 1 month ago
IT Systems & Infrastructure Specialist
Corning, NY, US
Full-time
Onsite
Senior Level
5+ years expECM - Electri-Cord Mfg is focused on enhancing its technology environment and is seeking an IT Systems & Infrastructure Specialist. This role involves supporting and improving IT systems across operations in the U.S. and Mexico, managing cybersecurity, vendor relationships, and system configurations while ensuring compliance and operational efficiency.
ElectronicsManufacturing
Responsibilities
Ensure the company maintains secure firewalls, strong cybersecurity posture, and tested disaster recovery plans
Monitor outages, server health, backups, and escalate issues to outsourced IT providers
Maintain VPN, remote access, MFA, and system security practices
Customize CRM, ERP, and business tools using SQL, C#, and LINQ in collaboration with the ERP Analyst
Support system upgrades, patches, user roles, and reporting
Support AI strategy development with outsourced IT providers
Implement automation tools using Power Automate, Power BI, and similar applications
Identify opportunities to streamline workflows with secure AI-enabled tools
Track and hold outside vendors accountable to meeting expected service levels
Monitor helpdesk tickets, and escalate issues
Ensure outsourced IT providers respond promptly to user issues in the U.S. and Mexico
Coordinate new user/terminated user access for Microsoft, network, and Epicor
Oversee maintenance and lifecycle of PCs, servers, network devices, and office equipment with assistance from the third party suppliers
Maintain IT asset inventory and ensure compliance with purchase approval thresholds
Review and renew contracts for internet providers, telecom systems, and related services
Stay current with technology trends and propose system improvements with advise and input from third party suppliers
Participate and when appropriate lead IT and infrastructure projects across all facilities
Backup other IT team members as required
Maintain system documentation and perform other duties as assigned
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or related field
5+ years of IT systems, infrastructure, or application support experience (manufacturing preferred)
Experience with outsourced IT provider coordination
Technical skills: SQL, C#, LINQ, networking basics, Windows systems, Microsoft 365 admin
Experience using Power BI, Power Automate, or similar automation tools
Strong analytical and troubleshooting skills
English required
Preferred
Spanish preferred
Company
ECM - Electri-Cord Mfg
We Make Powerful Connections.
501-1,000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase