Nationalities Service Center · 1 month ago
Payroll and Benefits Manager
Philadelphia, PA, US
Full-time
Hybrid
Entry, Mid Level
$55K/yr - $60K/yr
2+ years expNationalities Service Center is Philadelphia’s leading immigrant and refugee service organization, providing comprehensive programs and services that empower individuals and families to thrive in the United States. The Payroll and Benefits Manager is responsible for managing employee compensation and benefits programs, overseeing payroll administration, and handling recruitment and onboarding processes.
CommunitiesLegalNon ProfitWellness
Responsibilities
Accurately process biweekly payroll through ADP Workforce Now (employee database account maintenance/updates for all withholding, taxes, deductions, etc.) in a timely and confidential manner
Maintain electronic and hard copy personnel files including, but not limited to, regulatory reporting requests, verifications of employment, and unemployment claim inquiries
Process paperwork for new employees and enter employee information into the payroll system
Train employees on organizations’ timekeeping systems
Review time sheets, wage computation, and other information to detect and reconcile payroll discrepancies
Record employee information, such as transfers, and resignations to maintain and update payroll records
Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information
Performs quality checks of benefits-related data
Assists employees regarding benefits claim issues and plan changes
Assist with Open Enrollment and distributes all benefits enrollment materials and determines eligibility
Assist employees with carriers and process life status changes
Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries
Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA
Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities
Responds to 403(b) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts. Manages the annual catch-up contribution enrollment and payments
Provides necessary reports for allocation/billing charges
Post open positions internally and externally, maintain recruitment-related reports such as listings, applicant tracking, new hire log, and turnover reports
Support hiring manager to screen candidates; conduct new-employee onboarding orientation
Managing distribution of offer letters and welcome packets to new hires
Serve as administrator for background checks and employment verification
Support new hires' onboarding orientation, including the creation of employee emails, issuing agency laptops, technical equipment, identification badges, and access keycards
Assist Associate Director of Wellness, Trauma-Informed Practice, and Community Culture with New Staff Orientations
Maintains personnel records and reports. Maintains organizational charts, employee directory, and office procedures manual
Manage Team bios on the website and keep the Team page up to date
Manage notifications of transitioning employees of offboarding information
Coordinate Exit Interviews
Work with Techimpact to manage staff network accounts. Review monthly reports on users and accounts
Assist with the creating email accounts, distribution lists and SharePoint access
Manage KnowBe4 real-time phishing simulation with training and Keepers Security manager of passwords and passkeys assuring all employees have access and accounts
Manage and track all agency properties i.e. laptops, elevator keycards etc
Perform other administrative duties as assigned
Attend relevant workshops or join professional groups as necessary to maintain professional knowledge
Adhere to NSC’s confidentiality guidelines and ensure the appropriate handling of sensitive information
Facilitate and attend relevant staff meetings to promote communication and execution of goals
Complete special projects specific to the function of the department or as needed for the department as directed by Supervisor
Other duties as assigned within the scope of position expectations
Qualification
Required
Associate degree in HR or related field, but experience and/or other training/certification may be substituted for the education
Two years' experience in HR, payroll, and/or benefits administration
Extensive knowledge of employee benefits and applicable laws
Excellent written and verbal communication skills
Excellent organizational and time management skills
Proficiency with Microsoft Office Suite, HRIS systems, and other relevant HR-related tools and software applications
Excellent organizational and time management skills to handle multiple tasks simultaneously
High level of integrity, discretion, and professionalism
On-site work required at NSC's Philadelphia office and off-site events or meetings as needed
Familiarity with NSC's mission, vision, values, programs, services, and strategic priorities
Adhere to all NSC policies and procedures
Preferred
Bachelor's degree in human resources preferred
Experience with ADP Workforce Now preferred
Benefits
Generous vacation and sick leave
Paid sabbatical leave
Summer hours
77% employer-paid health, dental, and vision coverage
Short-term disability
Long-term disability
Life insurance
403(b) with an employer match
Company
Nationalities Service Center
Nationalities Service Center offers services in language access, legal protections, community integration, employment, health, and wellness.
51-200 employees
Funding
Current Stage
Growth StageRecent News
The Philadelphia Inquirer
2025-04-07
Company data provided by crunchbase