NEOGOV · 4 weeks ago
Department Operations Specialist - Parks and Community Services
Issaquah, WA
Full-time
Hybrid
Mid Level
$94K/yr - $123K/yr
4+ years expNEOGOV is part of the City of Issaquah's Parks and Community Services team, dedicated to enhancing lives through public service. The Department Operations Specialist will provide administrative, professional, and analytical support to the department director, managing complex services, coordinating budgets, and overseeing special projects.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides complex and confidential administrative support to the department director; relieves the department director of administrative responsibilities related to budget and personnel management
Serves as liaison for the director with other divisions and work units within the department and with staff, boards, commissions, agencies and jurisdictions external to the department
Develops and manages departmentwide customer service policies and procedures
Develops project plans, determines timelines, and handles controversial and sensitive issues
Conducts complex management studies, audits and analyzes operational issues, and evaluates and makes recommendations regarding policy, staffing, and programming
Coordinates preparation of the departmental budget; develops forecasts, goals, objectives and plans; prepares budget documents, narratives and analysis and coordinates budget preparation with other divisions and work units within the department
Manages development, implementation and ongoing administration of software systems and applications
Manages development, maintenance and accessibility of departmental records and records keeping systems; manages department records and records keeping systems; develops and monitors record retention and access policies and procedures
Manages contracts, oversees contracting processes to ensure compliance with departmental and City policies and procedures; participates in preparing requests for proposal and review of bids. Manages contracts, oversees the work of contractors and vendors
Prepares or monitors the preparation of correspondence; answers questions; responds to complaints and other requests for information
In coordination with the Director, makes operational and policy-level recommendations
Qualification
Required
Graduation from an accredited four-year college or university with a degree in public administration, business administration or a related field
Four or more years of progressively responsible related administrative experience
Any equivalent combination of education, experience, and training that provides the required knowledge, skills and abilities
Preferred
A Master's in Public Administration or a related field is strongly preferred
Benefits
Medical Plans: Excellent low- and high-deductible options, free for you and low cost to add your whole family.
HSA Contributions: Employer contributions for high-deductible plans are $3,350 for individuals and $6,650 for families.
Dental and Vision: 100% employer-paid coverage
Time Off: Generous vacation and sick time, 40 hours of management leave annually, and 14 paid holidays.
Retirement: Participation in the Public Employees’ Retirement System (PERS) with employer contributions.
Deferred Compensation: $200/month match into a 457b deferred compensation plan.
And More!
12 paid holidays and 2 paid personal holidays per year; vacation and sick leave; medical, dental, vision, and orthodontia insurance for employees and their eligible dependents; optional Flexible Spending Account; Employee Assistance Program; life and disability insurance; wellness program; education tuition reimbursement; deferred compensation options with matching contributions; and retirement benefits through the Washington State Retirement System.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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