The Salvation Army USA Eastern Territory · 3 weeks ago
Quality Assurance and Training Coordinator (DDS)
Bronx County, NY
Full-time
Onsite
Senior Level
5+ years expThe Salvation Army USA Eastern Territory is seeking a Quality Assurance and Training Coordinator to oversee the quality assurance program and training initiatives within the DDS network. The role involves conducting audits, ensuring compliance with policies, and implementing training programs for staff.
Non-profit Organization Management
Responsibilities
Attend meetings/training given by OPWDD
Chairing and Coordinating the Incident Review Committee
Devise a quality assurance program and audit procedure for the DDS network
Devise and/or create a uniform standard for forms and procedures across the DDS network
Devise and implement a routine and scheduled training program for all employees within the DDS network in CPR, First Aide, SCIP-R and any other training deemed necessary by OPWDD
Devise and conduct a New Employee Training Class for all New DDS Staff
Conduct scheduled audits of each ICF, IRA and Family Care home in the DDS network to assure compliance with TSA, NYS and NYC policies, directives and laws
Conduct unscheduled inspections of each ICF and IRA and Family Care homes in the DDS network to assure compliance with TSA, NYS and NYC policies, directives and laws
Filing all incidents into the WSIR System
Ensures that the facility maintains an effective incident management program that results in continuous decrease in incidence of unusual incidents including injuries sustained by persons served and confirmed allegations of abuse, neglect or exploitation
Ensures that all Incident Reports are filed as required by the funder and The Salvation Army and corrective
Qualification
Required
Bachelor's Degree or more than 5 years of experience in management, leadership, or Human Resources management
At least 5 years of experience of proven staff supervision
Demonstrates a high level of respect and consideration for the residents being served
Excellent organizational, time management & interpersonal skills
Good people skills and experience working in customer service
Has respect and consideration for the resident being served
Certified investigator
SCIP-R and First Aid/CPR Certified
On-call 24hrs
Preferred
Valid Driver's license preferred
Company
The Salvation Army USA Eastern Territory
Every year, The Salvation Army helps more than 27 million people in nearly every ZIP code in America overcome poverty, addiction, and economic hardships through a wide range of social services.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase