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Aman · 4 weeks ago

Temporary IT Support Specialist - Aman New York

Aman New York - New York City, United States

Full-time

Onsite

New Grad, Entry Level

$30/hr - $30/hr

Aman is a luxury hospitality company, and they are seeking a Temporary IT Support Specialist to implement IT strategies and ensure smooth operations of IT systems in Aman New York. The role involves providing support to enhance guest experience and maintaining Aman’s core technology standards.

HospitalityLeisureResortsTravel Accommodations

Responsibilities

Establish and maintain user procedures and hardware familiarization for all systems

Maintain and promote Aman core technology standards as outlined in the Aman IT Core Standards

Trouble-shoot access problems and completion of on-site documentation

Ensure effective support for other systems

Provide direct guest support in an ultra-luxury environment

Participate in property-level, corporate-initiated technology implementations

Good knowledge and support of Desktop OS and applications including patches

Assist with network support and security of hotel network and active directory maintenance

Perform any additional duties assigned by the Senior Director of IT

Qualification

Information TechnologyHotel Systems KnowledgeNetwork SupportDesktop OS SupportInterpersonal SkillsProblem-Solving SkillsCommunication Skills

Required

Bachelor's degree in fields related to Information Technology

Good understanding of the technical knowledge pertaining to hotel systems and operations

Understanding and familiarity of hotel quality standards and service standards

A team player with good interpersonal and relationship-building skills

Strong problem-solving, decision-making, conflict-resolution and strategic-thinking skills

Good written and verbal communication skills

Work in a safe, prudent and organized manner

Highest level of integrity and transparency

Company

Aman

Glassdoor3.9

At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives.

Founded in 1988