Walker-Miller Energy Services · 1 day ago
Program Manager
Walker-Miller Energy Services is a Detroit-based company dedicated to energy efficiency and economic development. The Program Manager will work with utility clients to manage projects within scope and budget, coordinate with contractors, and lead a team to promote energy efficiency initiatives.
EnergyManagement Consulting
Responsibilities
Lead, embrace and operate within our core values
Assist in the development of a QA/QC plan to ensure accurate program results and good evaluation results
Thrive in a collaborative environment
Function well with a diverse group of communities, clients, and team members
Work under frequent time pressures
Use good judgment to plan and accomplish goals
Escalate all issues and troubleshoot as needed
Manage direct reports and oversee program staff where applicable. This includes interviewing, planning, assigning, completing performance evaluations, coaching, mentoring and directing work
Complete and manage quarterly program performance evaluations with staff and client
Provide daily leadership to program staff including managing program promotions, communication, marketing requests, and assisting team to creatively meet the program's goals
Lead and develop team members based on core values-driven culture that encourages top performance with compassion
Develop and implement a plan to attract new customers/energy efficiency service providers to meet program objectives
Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers
Develop and oversee the processing of program paperwork through designated tracking systems
Coordinate with program evaluators to understand evaluation plans and communicate program procedures to staff
Be a member of several working groups that will coordinate the program with other organizations working in the program
Manage and report KPIs as required to the client, partner, or our company’s management by the requested due date
Incorporate 'best practice' methods of energy efficiency program implementation
Provide a professional appearance appropriate to represent both Walker-Miller and the client
Lead and attend relevant presentations promoting energy efficiency programs
Practice effective project management skills in leading the program
Manage the utility relationship and serve as an advocate for the client
Assist with the preparation of monthly invoices and activity reports as required to the client, partner, or Walker-Miller management
Work directly with the client to supervise, develop, and implement marketing and communications plans to educate customers about energy efficiency and drive participation in energy efficiency programs
Lead and attend relevant presentations promoting energy efficiency programs
Oversee participant onboarding, setting clear expectations and goals for program engagement and success
Act as a mentor and advocate for participants, fostering their professional growth and ensuring a supportive program environment
Build partnerships with community organizations, educational institutions, and industry leaders to support participant recruitment, training, and placement
Collaborate with internal teams, including Operations and HR, to align program objectives with organizational goals
Represent Walker-Miller Energy Services at industry events and workforce development forums
Stay informed on industry developments, workforce trends, and best practices in workforce development
Incorporate participant and stakeholder feedback to enhance program delivery and outcomes
Develop strategies to expand the program’s reach and impact in alignment with organizational objectives
Provide administrative services plan to develop client reporting processes
Ensure continuous improvement of operations year after year
Qualification
Required
Proven leadership abilities in a rapidly changing environment
Bachelor's degree in Community Relations, Marketing, Business Management, other related fields, or equivalent experience
3+ years of Program Management or equivalent experience
2+ years of direct or indirect leadership required
Proficiency in financial and project management
Experience in community development, grassroots organizing, workforce development, public sector project management
Sales, marketing or business development background
Proven leadership in a fast-paced environment
Detail-oriented and able to prioritize workload and delegate appropriate work assignments to staff
Must be flexible to handle a wide variety of tasks and complete work in a timely fashion in a fast-paced environment
Proficient in Microsoft Office, specifically Word, Excel and Outlook
Strong data entry skills in entering information in tracking systems/databases
Ability to communicate effectively, both verbally and in writing with customers, clients and employees
Ability to analyze and interpret data and solve practical problems
Knowledge of mathematical concepts such as fractions, percentages and ratios
Reliable transportation
Valid driver's license
Ability to travel up to 50% locally
Preferred
Advanced Degree, preferred
CEM Certification, preferred but not required
PMP Certification, preferred but not required
Experience working in the Energy Efficiency industry is preferred but not required
Familiarity with Monday.com or similar project management software
Benefits
Health, vision and dental insurance
Retirement
Tuition reimbursement
Company
Walker-Miller Energy Services
Walker-Miller Energy Services is an urban energy waste reduction company focusing on empowering people and enriching communities.
H1B Sponsorship
Walker-Miller Energy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (2)
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase