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CAMBA · 5 days ago

Resettlement Coordinator, Workforce Development and Refugee Services

Brooklyn, NY

Full-time

Onsite

Entry, Mid Level

$55K/yr - $57K/yr

2+ years exp

CAMBA is a community organization dedicated to building an inclusive New York City. The Resettlement Coordinator will assist clients in overcoming barriers to self-sufficiency through assessment, coaching, and referrals to necessary services.

Health CareNon ProfitProfessional ServicesSocial

Responsibilities

Assist clients in eliminating barriers to self-sufficiency by assessing their aspirations and strengths, advising, coaching and persuading them of the features and advantages of CAMBA’s services, making appropriate referrals to services and assisting clients to navigate and engage with those services, aligning with their service plan and programmatic goals

Maintain professional relationships with clients and client confidentiality

Practice Universal Precautions/Standard Protocol & Procedures

Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information

Understand all aspects multiple ever-evolving contracts and the requirements and services definitions for each

Conduct initial intake and assessment of clients and/or clients’ families’ situations and needs, including skill levels, prior work experience, employability, interests, aptitudes, support service needs, family and medical history, and individual development needs

Refer and enroll clients to the program/programs according to the outcome of the intake process

Advise clients regarding realistic career/employment goals and the education/training necessary to attain them. Work with clients to develop realistic educational/employment goals leading to self-sufficiency

In collaboration with clients, prepare Individual self-sufficiency employment Plan for each client, identifying employment goal, interim achievement objectives, and services

Develop strategies with clients regarding how to break through barriers to their short and long-term goals, overcoming resistance to change, and how to advocate for themselves

Work collaboratively with a team of instructors and job developers with the common goal of successfully advancing participants to employment

Maintain professional relationships and confidentiality with clients

Input client data and client progress/service information into automated database

Create and maintain client files with detailed records of services provided/financial records, as directed and required by CAMBA, the Department of State, and Funders

Collect and submit all documentation regarding client and contract outcomes

Plan and facilitate orientations, assessments, and progress during the course of the program(s)

Analyze results of education/career assessment instruments

Review results and analyses with clients

Facilitate clients' development of such skills as problem-solving, decision-making, etc

Administer evaluation tests and/or assessment instruments

Recommend and implement strategies to persuade clients to participate to the fullest extent in their own education/employment placement and retention process

Develop new materials and methods of outreach in response to changing program and client needs

Act as client liaison/client advocate, both within CAMBA and/or with outside organizations, immigration attorneys and other referral sources regarding such matters as education, healthcare, housing, legal issues, new enrollments and client assessments, etc

May facilitate group workshops/peer support groups regarding all relevant topics

May administer evaluation tests and/or assessment instruments

May monitor client progress in classroom and address negative behavior patterns (e.g., lateness)

May participate in marketing/outreach/assessment activities for various programs

May assist clients and/or their families in completing applications for government programs and in processing these applications with appropriate agencies

Provide all required information for weekly/monthly/quarterly/annual reports

Tasks may be modified, expanded and/or assigned over a period of time

Qualification

BilingualNYC public benefits knowledgeMulti-taskingRefugeesAdaptabilityClient-focusedCulturally competentEmpatheticFlexibleHigh energy

Required

Bachelor's degree (B.A./B.S.W.) in a related field, or

High School Diploma with two years of relevant experience

Client-focused, culturally competent, high energy, empathetic, flexible and hard-working a must

Ability to adapt approach to meet the varied needs of job seekers and community partners, including in person meetings and the use of Zoom and other online platforms and resources on camera, to accommodate providing services remotely

Ability to multi-task and handle a fast paced, high volume schedule with tact and good humor

Demonstrated ability and dedication to work with refugees, asylees, immigrants, young adults, and low income, populations is a plus

Bilingual required in Creole, Ukrainian, Farsi/ Dari, Spanish, French, Russian, Arabic, or Mandarin, (prioritized according to current program needs)