PCNA · 2 days ago
Senior Compliance Manager
PCNA is the industry’s biggest and most diverse offering of promotional products and decoration services. The Senior Compliance Manager will be responsible for ensuring that the organization’s products and trade operations meet all applicable domestic and international regulations, overseeing global product compliance, import/export compliance, and Foreign Trade Zone management.
Responsibilities
Ensure all products meet domestic and international regulatory requirements, including safety, environmental, and industry standards
Monitor and interpret changes in regulatory laws and standards, ensuring timely updates to policies and procedures
Oversee product labeling, documentation, and certifications to ensure compliance with global regulations
Lead the company’s Social Compliance and Ethical Sourcing programs, ensuring all global suppliers meet labor, human rights, health & safety, and environmental standards
Oversee and manage factory audit programs in partnership with the overseas sourcing and quality teams, using both internal audit tools and globally recognized standards such as SMETA (Sedex Members Ethical Trade Audit) and BSCI (Business Social Compliance Initiative)
Partner with overseas sourcing teams to ensure continuous monitoring, corrective action management, and long-term improvement of supplier compliance performance
Maintain accurate documentation and audit records to support customer requirements, brand standards, and international regulations
Stay current with evolving global regulations related to human rights, forced labor prevention (e.g., UFLPA), and sustainability compliance, integrating updates into corporate policy and supplier training
Develop and manage comprehensive trade compliance programs to ensure adherence to import, export, and customs regulations
Oversee Foreign Trade Zone (FTZ) operations, including zone admissions, inventory control, weekly entries, reconciliations, and annual reporting
Serve as the primary liaison with U.S. Customs and Border Protection (CBP), FTZ operators, and internal stakeholders to maintain activation, compliance, and audit readiness
Manage customs brokers and trade partners, ensuring performance standards and KPIs are achieved through quarterly reviews and scorecards
Ensure accurate product classification, origin determination, and valuation to meet regulatory and financial requirements
Oversee duty mitigation and savings programs including Duty Drawback, Trade Preference Programs, Duty Engineering, Defective Merchandise claims, and other cost-saving initiatives
Monitor and manage trade restrictions, sanctions, and embargoes relevant to company operations
Develop, implement, and maintain policies, procedures, and tools to support all compliance programs
Conduct regular training for internal teams to enhance understanding of product, trade, and FTZ compliance requirements
Identify, assess, and mitigate risks related to product, trade, and FTZ compliance
Lead internal audits and investigations to address compliance gaps and drive corrective action plans
Develop and track key performance indicators (KPIs) to measure program effectiveness and continuous improvement
Partner with product development, legal, supply chain, and quality assurance to integrate compliance throughout the product lifecycle
Serve as the organization’s primary contact with regulatory agencies, trade authorities, and customs officials
Represent the company in compliance-related forums and industry groups as needed
Collaborate closely with overseas sourcing, quality, and compliance teams to ensure consistent social compliance execution, audit scheduling, and reporting across all regions
Serve as the company’s primary point of contact for social compliance inquiries from customers, brands, and third-party auditors
Stay current on emerging global trade and product compliance trends, technologies, and best practices
Lead initiatives to streamline compliance processes, improve accuracy, and optimize duty and tax savings opportunities
Qualification
Required
Bachelor's degree in Business Administration, Supply Chain, or related field required
Minimum of 7+ years of experience in regulatory and trade compliance, including direct Foreign Trade Zone (FTZ) management experience
Strong working knowledge of U.S. Customs regulations, HTS classification, INCOTERMS, EAR, ITAR, and global product standards (FDA, CPSC, UL, EPA, APHIS)
Proven ability to manage and optimize FTZ operations and duty mitigation programs
Experience conducting internal audits, managing customs brokers, and engaging with regulatory agencies
Proven experience managing social compliance or ethical sourcing programs within a global manufacturing or sourcing environment
Strong understanding of international labor standards, social audit frameworks (SMETA, BSCI, SA8000), and corrective action management
Exceptional leadership, communication, and problem-solving skills
Proficiency with compliance software, data analysis, and trade management tools
Preferred
Licensed U.S. Customs Broker or FTZ Operator/Administrator certification
Benefits
Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!
Flexible scheduling
401k Matching
Generous Paid Time Off and Holidays
PCNA Cares Share Fund – donating to teammates in times of need
Company
PCNA
PCNA is the largest distributor of customized and personalized hardgoods and apparel, operating on five continents and selling in more than 100 countries.
Funding
Current Stage
Late StageLeadership Team
Recent News
The Business Journals
2024-04-09
2024-02-09
Company data provided by crunchbase