American Water · 1 day ago
Sr Admin, Operations Support
Scranton, PA
Full-time
Onsite
Senior Level
5+ years expAmerican Water is seeking a Senior Admin for Operations Support who will provide day-to-day administrative support. The role involves managing departmental needs, facilitating training, and maintaining various operational reports and inventory records.
ConsumerWaste ManagementWater
Responsibilities
Provide general administrative support for day-to-day managerial and departmental needs and special projects, which may include but are not limited to, providing travel arrangement support, maintaining departmental calendar of events, maintaining inventory of office supplies, equipment, and material, composing correspondence, obtaining permits, preparing and distributing meeting minutes, process purchasing card and fleet related expenses, initiating purchasing transactions, document preparation, payroll support, sewer disconnect contract management
Provide any additional assistance and research and resolves difficult customer questions, concerns, difficulties, inquiries and/or problems. May include, but is not limited to, gathering information from operations leadership, speaking with customers, and explaining company processes. Manage and respond to BPEMs
Serve as a first level resource for various departmental or functional issues which may be related to customer service, operational excellence, regulatory compliance, etc
Provide or facilitate training of customers or internal staff/departments
Administer and coordinate the preparation and completion of work orders in accordance with company policies and practices
Compile and review numerous essential reports on a daily/weekly/monthly basis
Enter data and perform analysis in information systems
Local inventory support. Maintain inventory records and prepare reports. May work with vendors to resolve routine supply and distribution discrepancies. Set up new vendors, review invoices, respond to vendor requests for investigation into payments, submitting contracts and approvals, report to the appropriate parties, and request disbursements
Provide and maintain a variety of advanced accounting information including, but not limited to, payroll, accounts payable, invoices, inventory issues/receipts, purchase orders, customer payments, and bank deposits
Research and compile updates information in various systems, including databases, spreadsheet and word processing programs
Use and maintain business systems and other reporting tools to enter, compile, calculate, track, reconcile, report and clean-up data pertaining to various processes which may include but are not limited to, departmental operations, time and labor, capital programs, field projects, work orders, regulatory compliance, and employee records
Qualification
Required
Provide general administrative support for day-to-day managerial and departmental needs and special projects, which may include but are not limited to, providing travel arrangement support, maintaining departmental calendar of events, maintaining inventory of office supplies, equipment, and material, composing correspondence, obtaining permits, preparing and distributing meeting minutes, process purchasing card and fleet related expenses, initiating purchasing transactions, document preparation, payroll support, sewer disconnect contract management
Provide any additional assistance and research and resolves difficult customer questions, concerns, difficulties, inquiries and/or problems. May include, but is not limited to, gathering information from operations leadership, speaking with customers, and explaining company processes. Manage and respond to BPEMs
Serve as a first level resource for various departmental or functional issues which may be related to customer service, operational excellence, regulatory compliance, etc
Provide or facilitate training of customers or internal staff/departments
Administer and coordinate the preparation and completion of work orders in accordance with company policies and practices
Compile and review numerous essential reports on a daily/weekly/monthly basis
Enter data and perform analysis in information systems
Local inventory support. Maintain inventory records and prepare reports. May work with vendors to resolve routine supply and distribution discrepancies. Set up new vendors, review invoices, respond to vendor requests for investigation into payments, submitting contracts and approvals, report to the appropriate parties, and request disbursements
Provide and maintain a variety of advanced accounting information including, but not limited to, payroll, accounts payable, invoices, inventory issues/receipts, purchase orders, customer payments, and bank deposits
Research and compile updates information in various systems, including databases, spreadsheet and word processing programs
Use and maintain business systems and other reporting tools to enter, compile, calculate, track, reconcile, report and clean-up data pertaining to various processes which may include but are not limited to, departmental operations, time and labor, capital programs, field projects, work orders, regulatory compliance, and employee records
Knowledge of customer and/or operations support practices
Intermediate level experience with computerized systems, database management, spreadsheet and word-processing programs to process data and create reports
Strong knowledge of computer software such as MS Word, Excel and Outlook
Process and project management skills
Good business acumen and judgment
Good quantitative and analytical skills; attention to detail
Good verbal and written communication skills (e.g., report writing, listening, plan reading and creating, and presentation)
Strong interpersonal skills (e.g., tact/diplomacy, persuasion, team building, cooperation, leadership, ability to motivate others
High School Diploma or GED
5+ years' experience in clerical / administrative support
Company
American Water
American Water is a waste water utility company.
5001-10000 employees
H1B Sponsorship
American Water has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (8)
2023 (14)
2022 (14)
2021 (15)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
$900.57MKey Investors
Water Research Foundation
2024-02-21Grant· $0.57M
2023-06-27Post Ipo Debt· $900M
2017-11-29Post Ipo Equity
Leadership Team
John Griffith
President and Chief Executive Officer
Susan N. Story
President & Chief Executive Officer
Recent News
Company data provided by crunchbase