SEKO Logistics · 1 day ago
International Operations Supervisor Air- & Ocean
Miami, FL
Full-time
Onsite
Mid, Senior Level
$62K/yr - $88K/yr
4+ years expSEKO Logistics is an innovative provider of logistics services with a global presence. The International Operations Supervisor is responsible for overseeing departmental activities, ensuring compliance with regulations, and maintaining excellent customer service while managing performance and training of staff.
Enterprise Software
Responsibilities
Develop and maintain excellent customer service to internal and external customers at all times
Maintain performance statistics
Assist in the retention and training efforts of staff and of customers
Review and monitor shipment documentation for accuracy
Provide responsible supervision and control for all departmental activities
Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations
Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products
Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays
Establish, monitor, and revise policies, procedures and service standard for customs clearance operations as dictated and allowed by applicable regulations
Ensure all policies and procedures are consistently administered
Identify areas of concern in clients’ import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews
Communicate with operations manager regarding progress and problems or issues
Conduct meetings with staff to assess group’s overall status, discuss ideas for improvement and inform staff of new developments
Address all employee performance problems promptly and directly in accordance with personnel policies
Maintain flexible work schedule include outside normal business hours and after hours on call rotation
Effectively participate in and/or supervise department projects related to assigned area of responsibility
Participate in the development of a safe and healthy workplace. Comply with instructions given for their own safety and health and that of others, in adhering to safe work procedures. Co-operate with management in its fulfilment of its legislative obligations
Other duties as assigned by management
Qualification
Required
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Capable of communicating and interacting effectively with multi-functional and diverse backgrounds
Ability to effectively present information and respond to questions from management, employees, and customers
PC Literate
Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications
Ability to allocate work assignments and/or tasks or responsibility to others and hold them accountable to maximize the effectiveness of the individual and the organization
Customer focused
Experienced in taking action that is consistent with available facts, constraints and probable consequences
Proven experience in problem analysis, presentation of alternatives and implementing solutions
Ability to plan work for self and others to ensure work is completed efficiently
Ability to model the organization's vision and values and lead others
Ability to develop and use collaborative relationships to accomplish work goals
Must be able to read, write and speak English fluently
High School Diploma or GED
Minimum four years related experience
Minimum one year supervisory experience
Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping
Some professional certifications may be required for this position
Preferred
Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education
Three years of industry experience
Benefits
Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account (IL only), Flexible Spendings Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Accident, Critical Illness and hospital indemnity program, Life Insurance, AD&D, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Retirement Benefits: Contributory Savings Plan (401k)
Company
SEKO Logistics
SEKO provide Supply Chain Solutions through 120 offices in 40 countries.
1001-5000 employees
H1B Sponsorship
SEKO Logistics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Bregal Sagemount
2024-12-11Debt Financing
2021-02-02Debt Financing
2021-01-07Acquired
Leadership Team
James Gagne
President & CEO
Andrew Redwine
Managing Director
Recent News
2025-10-20
2025-08-29
Company data provided by crunchbase