Director, Life Sciences Technology Consulting – Patient Services jobs in United States
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Guidehouse · 1 week ago

Director, Life Sciences Technology Consulting – Patient Services

Guidehouse is a leading consulting firm specializing in technology solutions for various sectors. The Director, Life Sciences Technology Consulting (Patient Services) will shape and deliver innovative technology solutions that enhance patient services for biopharma clients, focusing on strategy, technology, and operations to improve patient access and outcomes.

AdviceConsultingManagement Consulting
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H1B Sponsor Likelynote

Responsibilities

Lead the design, development, and deployment of technology solutions for patient services, including digital engagement platforms, data integration architectures, and workflow automation tools
Advise clients on technology strategy, platform selection, and implementation roadmaps to optimize patient services and patient support programs (e.g., access, affordability, adherence, education, and reimbursement)
Oversee the integration of advanced analytics, AI/ML, and automation into patient services operations to drive efficiency, personalization, and actionable insights
Manage project teams and client relationships, serving as a trusted advisor and thought leader in patient services technology transformation
Drive business development by proactively identifying and pursuing new opportunities, leading the sales process for patient services technology consulting, and being directly accountable for meeting sales and revenue targets for Guidehouse
Mentor and develop consulting staff, fostering a culture of innovation, collaboration, and continuous improvement
Continuously monitor industry trends, emerging technologies, and evolving patient needs to inform solution ideation and offering development

Qualification

Technology consultingPatient services strategyDigital health solutionsData integration architecturesAI/ML experienceCRM platformsAnalytics dashboardsCommunicationProblem-solving skillsTeam leadershipMentoring staff

Required

Bachelor's degree in Business, Economics, Computer Science, Engineering, Life Sciences, Healthcare Administration, or a related field is valued
Minimum 10 years of experience in technology consulting, patient services, or digital health, with a track record of delivering complex solutions in biopharma or healthcare
Deep understanding of patient services strategy, technology, data, and operations
Proven experience designing and implementing technology platforms (e.g., CRM, patient portals, analytics dashboards)
Demonstrated ability to lead multidisciplinary teams and manage senior client relationships
Excellent analytical, problem-solving, and communication skills, with the ability to translate complex technical concepts into actionable business recommendations

Preferred

Advanced degrees in a relevant field (MBA, MS, MPH, PhD, or similar)
Experience with AI/ML, automation, and digital transformation initiatives in patient services
Prior consulting experience with top-tier firms or in a biopharma technology leadership role
Expertise in program management, platform design, and solution implementation
Proficiency in building and scaling technology-enabled patient services in a global context
Demonstrated thought leadership through publications, presentations, or industry engagement

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
Position may be eligible for a discretionary variable incentive bonus

Company

Guidehouse

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Guidehouse offers consulting services for public and commercial markets with expertise in management, technology, and risk consulting.

H1B Sponsorship

Guidehouse has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (20)
2023 (29)
2022 (49)
2021 (50)
2020 (59)

Funding

Current Stage
Late Stage
Total Funding
$0.75M
Key Investors
Mission Daybreak
2023-11-06Acquired
2023-02-16Grant· $0.75M

Leadership Team

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Scott McIntyre
Chairman and CEO
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Alicia Harkness
Partner
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Company data provided by crunchbase