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Western National Insurance · 1 day ago

Personal Lines Underwriting Manager

Edina, MN

Full-time

Hybrid

Senior Level

$102K/yr - $140K/yr

Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs. They are seeking a Personal Lines Underwriting Manager to develop and oversee the underwriting staff, ensuring growth and profitability while collaborating with other departments to achieve long-term personal lines plans.

Auto InsuranceCommercial InsuranceInsurance

Growth Opportunities

No H1B

Responsibilities

Develops and manages strategies and underwriting team to identify and pursue new opportunities to achieve a balanced, profitable, and quality book of business while protecting company assets

Selects, coaches, develops, and retains staff to achieve individual, departmental, and company goals

Creates opportunities for synergy and integration of workflow and drives efficiencies in systems and processes

Acts as a referral underwriter for underwriting staff; provides feedback and technical guidance to underwriters, as needed

Actively seeks opportunities to promote company’s products and services; networking within insurance community to stay abreast of marketplace changes and emerging industry issues

Participates in initiatives to develop and implement processes and policies

Develops and maintains highly effective business relationships with agents as well as internal and external customers

Ensures processes are followed and underwriting decisions are made in accordance with underwriting guidelines and within service standard requirements

Makes decisions that have a significant impact on results for a major portion of the company

Interprets and executes policies and guidelines

Assigns and approves authority levels for their team members

Executes policies within assigned authority levels

Applies knowledge to help solve problems of multifaceted scope and complexity

Finds solutions by identifying and analyzing patterns from partial and / or conflicting data

Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved

Performs special projects and other duties as assigned

Qualification

Underwriting knowledgeCPCU certificationTeam managementMicrosoft Office proficiencyNegotiation skillsRelationship buildingProblem solvingTime management

Required

Experience managing a team of insurance professionals

Extensive knowledge and understanding of industry best practices, standards, and multiple discipline underwriting concepts

Demonstrated ability to coach, direct, and develop individuals

Valid and unrestricted driver's license with acceptable driving record

Strong negotiation and relationship-building skills

Demonstrated ability to multitask and solve problems

Demonstrated time management skills with ability to meet deadlines and show initiative

Bachelor's degree in insurance or finance, or equivalent related experience

CPCU, AU, or CIC certification

Intermediate-to-advanced skills working with Microsoft programs (e.g., Excel, Word, and PowerPoint)

Proficient use of various core systems, office and computer equipment, and software packages

Benefits

Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!

Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)

401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)

Wellbeing Program, including onsite fitness studio

Paid Time Off – including holiday, vacation, and volunteer

100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)

Paid parental leave

Bonus opportunities