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Circles North America · 1 month ago

Employee Experience Concierge

Denver, CO

Full-time

Onsite

Entry Level

$22/hr - $24/hr

2+ years exp

Circles North America is an inclusive company that values self-expression and employee wellbeing. They are seeking an Employee Experience Concierge who will provide exceptional service by managing various tasks, including planning events and promoting Circles' services.

HospitalityLoyalty ProgramsService Industry

Responsibilities

Research a trip to Disney World for a family of four

Write an article about local restaurants in your area

Host an onsite table to promote Circles

Do a virtual presentation on the concierge service for a team of 20

Connect with an onsite lead for an upcoming program

Find fun events for associates to do that evening

Manage and prioritize multiple tasks daily

Ability to meet/exceed productivity and quality standards

Excellent written and oral communication skills

Knowledge of Microsoft Office Suite (Word, Outlook, Excel, Teams), Internet searching, and typing

Strong verbal and written communication and organizational skills

Ability to adhere to schedule

Active listening

Desire for continuous learning and improvement

Flexibility to adapt to changing tasks/priorities

Perform other miscellaneous duties as assigned

Qualification

Customer service experienceMicrosoft Office SuiteWritten communicationVerbal communicationTech savvyActive listeningAttention to detailRelationship buildingFlexibility

Required

Exceptional written and verbal communication skills

Confident and outgoing

Building meaningful relationships comes naturally to you

Comfortable with computers and technology

Excellent listening and conversational skills

Strong attention to detail and the ability to follow processes 100% of the time

Professional communicator

Tech savvy

Engaging

Manage and prioritize multiple tasks daily

Ability to meet/exceed productivity and quality standards

Excellent written and oral communication skills

Knowledge of Microsoft Office Suite (Word, Outlook, Excel, Teams), Internet searching, and typing

Strong verbal and written communication and organizational skills

Ability to adhere to schedule

Active listening

Desire for continuous learning and improvement

Flexibility to adapt to changing tasks/priorities

High school diploma or GED required

Proven ability to provide quality service in a fast-paced environment

Must have reliable transportation

Perform other miscellaneous duties as assigned

Preferred

2 years of customer service experience; prior front desk, concierge, or other hospitality experience preferred

Benefits

Medical, dental, & vision insurance starting the first day of the month after hire

Long term and short-term disability insurance paid for by Circles

401k with match

Life insurance paid for by Circles

Up to 15 days of PTO your first year

Paid holidays

Access to discount programs

30 day paid sabbatical, every five years

HSA/FSA account eligibility

Access to Employee Assistance Program

Company

Circles North America

Glassdoor2.9

We deliver employee support and workplace experience solutions to help companies grow their businesses, build communities in the workplace, and make a real difference in employees’ lives.

Founded in 1997

Boston, Massachusetts, USA

201-500 employees