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Mayo Clinic · 1 month ago

Resource Analyst - Laboratory

Austin, MN

Full-time

Onsite

Mid Level

$34.75/hr - $52.11/hr

4+ years exp

Mayo Clinic is a top-ranked healthcare provider dedicated to patient care and employee development. They are seeking a Resource Analyst to support laboratory operations, manage inventory, and communicate effectively with patients and staff. The role requires problem-solving and adaptability in a dynamic environment.

BiotechnologyHealth CareHospitalMedicalWellness

No H1B

Responsibilities

Function independently and collaboratively with the laboratory leadership in performing support function work responsibilities of professional laboratory practice

Possesses understanding of laboratory operations with respect to operation support, billing, inventory management, project management and other duties as applicable to this position

Gathers and makes recommendations based on process and data evaluations

Presents a professional image of the facility at all times

Communicate professionally, effectively, and efficiently with patients/customers of all ages and levels

Apply problem solving, prioritizing, team/interpersonal and independent skills and abilities on a daily basis

Adapts to rapidly changing workloads and responds to emergency situations

Will also function as a generalist (chemistry, hematology, coagulation, urinalysis, phlebotomy, processing, transfusion medicine, minimal microbiology, PCR.)

Qualification

Medical Technology DegreeLaboratory Operations KnowledgeProject ManagementQuality Assurance KnowledgeHealthcare ExperienceLaboratory Information SystemsMultitasking AbilityCustomer Service SkillsIndependent JudgmentCommunication SkillsCritical Thinking

Required

2-year commitment to the position required

Baccalaureate Degree in Medical Technology, Medical/Clinical Laboratory Science, or health related field

OR an Associate's Degree Medical Laboratory Technician with completion of a clinical internship, business or health related field

An HEW certificate may be substituted for the specified degree

Four years working in a complex office or healthcare environment

Ability to communicate in English, both verbally and in writing

Ability to multitask

Knowledge of quality assurance principles and practices

Ability to be effective in a diverse work group

Ability to work independently

Ability to exercise independent judgment and render decisions

Prioritization and problem solving skills

Critical thinking skills required

Computer skills required

Excellent customer service skills

Knowledge of relevant factors which can influence testing results

Ability to exercise independent judgment

May be required to work irregular hours depending on the project assignment

Experience to include the following areas of expertise: facilitation, workflow analysis, process change, electronic systems implementation, systems analysis (manual and electronic) and project management