City of Kalispell · 3 weeks ago
Utility Billing Clerk
Kalispell, MT
Full-time
Onsite
Entry Level
$20.96/hr - $20.96/hr
2+ years expCity of Kalispell is an equal opportunity employer seeking a Utility Billing Clerk. This role involves performing clerical, administrative, and data processing tasks related to the billing of utility services, with a strong emphasis on customer service and public interaction.
GovernmentPublic SafetySocial Assistance
Responsibilities
Receives telephone calls and citizen visits concerning utility billings or services; handles questions and matters of a more technical nature; responds to citizen complaints
Processes meter reading data; prepares and mails utility bills; maintains current customer account files
Process auto-pay and update
Pursues collection of delinquent utility accounts, including preparation and mailing of final notices, shut-off and turn-on orders, establishing and monitoring payment schedules, customer follow-up account research, preparing liens and write-offs
Reconciles cash drawer daily
Reads computer files or gathers records such as meter books, purchase orders, invoices, work orders, etc. to compile needed data
Enters information into computer and computes amounts due. Prepares invoices
Maintains sundry accounts receivable, bills invoices, prepares monthly reconciliation of sundries
Posts transactions to accounting records such as work sheet, ledger, or computer files. Reconcile transactions summary to General Ledger
Processes work orders for utility disconnections, reconnections, new orders, and other public works service requests
Coordinates utility office operations with other staff
Cashier for other City revenues; revenues of the building department, revenues of the parks department, etc
Serves as back-up for some functions of the City Treasurer
Serves as back-up for the Accounts Payable position
May be responsible to pick up, deliver and sort City mail
General filing of checks, receipts as needed
Answer and directs City phone
Other duties as assigned
Qualification
Required
Graduation from a high school or GED equivalent with specialized course work in general office practices such as typing, accounting, data processing
Two years' experience in an office environment
Two years college level accounting
Any equivalent combination of education and/or experience that meets the desired minimum qualifications
Knowledge of computers and electronic data processing applications including, but not limited to Microsoft Office, Excel, and Word
Knowledge of general ledger accounting principles
Knowledge and understanding of accounting software for billing accounts receivable
Knowledge of modern office practices and procedures
Skilled and proficient in computer applications including Excel and Word
Skilled in operating listed tools and equipment
Ability to manage money and be bonded
Ability to maintain effective accounting procedures
Ability to conduct assigned projects to their completion
Ability to communicate effectively verbally and in writing
Ability to establish and maintain effective working relationships with employees and the public, including dealing with angry or difficult customers
Ability to perform arithmetic computations accurately and quickly
Ability to work under pressure and with frequent interruptions
Ability to explain utility billing rates and assist customers
Ability to work in an environment with frequent interruptions and must be detail oriented
Ability to learn custom accounting software program
Benefits
100% paid health insurance for employee & reduced rates for dependents
State retirement plan
3-weeks’ vacation
Paid sick leave
10 State and Federal holidays
VEBA program
AD&D insurance
Dental insurance
Employee assistance program
Flexible spending account
Life insurance
Paid sick time
Paid time off
Retirement plan
Company
City of Kalispell
City of Kalispell provides local government services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase