Cardinal Health · 1 day ago
Consultant, Salesforce Functional Business Analysis
Dublin, OH
Full-time
Onsite
Mid, Senior Level
$81K/yr - $116K/yr
5+ years expCardinal Health is a company that manages the enterprise's portfolio of commercial technologies to enhance customer experience. The Consultant, Salesforce Functional Business Analysis role serves as a liaison between the business and IT, aligning product strategies and capabilities while optimizing business processes through Salesforce.com and related technologies.
Health CareHospitalMedical
Responsibilities
Functional requirements development and ownership
Work with stakeholders to understand business requirements, map key processes, understand pain points
Assess and improve upon potential business processes that need review to more efficiently migrate to Salesforce.com
Work closely with IT team to act as the voice of the customer and provide feedback on requirements and functionality
Support the business by applying cross functional subject matter expertise of business processes, systems, and integration to facilitate continuous improvement and innovation
Coordinate with the Salesforce admin team to design the functionality in SFDC
UAT testing management and hypercare support
Work closely with development team and core project team to produce product documentation including user guides, test scripts, and internal/external materials
Ability to describe complex concepts with the appropriate amount of detail based on audience
Support the field in answering questions. Provide key details to learning business partner for training materials related to functionality
User adoption management
Develop strategies and plans to drive end user adoption and optimization
Manage KPI and tools supporting change management and user adoption, providing a clear picture to stakeholders on change process and continued focal areas that may need additional support
Ability to describe complex concepts with the appropriate amount of detail based on audience
Training support
Capturing key details of the process and work with training to incorporate into user guides that support the end user experience and training strategy
Training change network to become subject matter experts and provide support to them as they work to train the business end users
Qualification
Required
Ability to align CRM functionality with business goals
Experience contributing to long-term strategy and execution
Ability to work cross-functionally to understand and improve business processes and determine the functional requirements
Project management experience (formal or informal)
KPI tracking and reporting for adoption and optimization
Ability to influence and negotiate across teams
Strong communication and presentation skills
Ability to travel up to 25%
Preferred
Bachelor's degree in related field, or equivalent work experience
5+ years of general business experience
2+ years experience working within Salesforce.com
Salesforce Administrator or other relevant certification
Experience with Salesforce.com implementation, configuration and/or optimization
Problem solving and process identification skills
Benefits
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Company
Cardinal Health
Cardinal Health is a manufacturer and distributor of medical and laboratory products.
10001+ employees
H1B Sponsorship
Cardinal Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (128)
2024 (116)
2023 (140)
2022 (158)
2021 (106)
2020 (142)
Funding
Current Stage
Public CompanyTotal Funding
$1.08B2025-08-28Post Ipo Debt· $1B
2006-08-16Post Ipo Debt· $78M
1983-08-12IPO
Leadership Team
Aaron Alt
Chief Financial Officer
T
Tony Caprio
Executive Vice President
Recent News
Fortune
2025-12-19
GlobeNewswire
2025-12-18
vcnewsdaily.com
2025-12-17
Company data provided by crunchbase