Assistant Director of Learning Support Programs for Success Coaching – Student Academic Success Center - Office of the Provost jobs in United States
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Carnegie Mellon University · 3 weeks ago

Assistant Director of Learning Support Programs for Success Coaching – Student Academic Success Center - Office of the Provost

Carnegie Mellon University is seeking an Assistant Director of Learning Support Programs for Success Coaching at the Student Academic Success Center. This role focuses on delivering academic skill support and supervising a peer educator coaching program while collaborating with campus partners to enhance student learning experiences.

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Responsibilities

Academic Coaching - reimagine  the Student Academic Success Center’s student success coaching  program, including: developing a comprehensive training, supervision, and evaluation of 15-20 student coaches; design  and coordinate  the  consultation model as the front door to the Student Academic Success Center in order to match students with the  resources that best meet their needs  lead a data informed decision making process about level of individual and small group success  support each semester and most effective modality,; outreach to campus  partners regarding the  training of campus peer educators in primary approaches for success coaching
Workshop series and classroom presentations – Responsible for the development of relevant, refreshed content for workshops and classroom sessions to include: best practices of establishing learning objectives; engaging content creation marketing; training teams to effectively present; and managing assessment measures and attendance
Convene a working group of campus partners to design and implement an opportunity for students to engage in and learn new approaches to their studies when facing academic challenges and/or returning from leave
Learning Support Team – partner on the development of three student staff training courses be a course instructor and contribute to ongoing student staff team development; support the infrastructure of learning support service delivery, including, onboarding and orientation of student learning staff; creating and maintaining Canvas sites related to all Learning Support student staff
Administrative support of Academic Coaching portfolio, including the timecard process and approval in Workday; meeting reminders; attendance tracking, etc.; collaborate with Success Operations Team to implement processes and procedures related to registration, data gathering, and ongoing, summative assessment protocols for programs under purview
Service to the University: Actively engage in service to the University community as evidenced by committee participation and volunteering at university-wide events and initiatives that provide both professional and personal development while engaging in the life of the university

Qualification

Academic CoachingWorkshop DevelopmentPeer Educator SupervisionData-informed Decision MakingCommunication SkillsAssessment MeasuresStudent AdvocacyCollaborationOrganization SkillsMentoring

Required

Bachelor's degree in education, social work, leadership, sociology, psychology
Three to five years of relevant work experience with students, peer educator models or student services
A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered
Successful completion of a pre-employment background check including Act 153 Child Protection Clearances
Strong oral and written communication skills
Ability to collaborate and communicate with a variety of stakeholders
Strong organization and planning skills

Benefits

Comprehensive medical, prescription, dental, and vision insurance
Generous retirement savings program with employer contributions
Tuition benefits
Ample paid time off
Observed holidays
Life and accidental death and disability insurance
Free Pittsburgh Regional Transit bus pass
Access to our Family Concierge Team to help navigate childcare needs
Fitness center access

Company

Carnegie Mellon University

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Carnegie Mellon University is a private research university that offers degrees in technology, arts, and various other fields.

Funding

Current Stage
Late Stage
Total Funding
$488.58M
Key Investors
ICANNAppalachian Regional CommissioneBPF Foundation
2025-05-29Grant· $0.45M
2024-09-05Grant· $0.5M
2024-08-29Grant· $0.05M

Leadership Team

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Amy Coutu
Assistant Vice President, Enterprise Applications
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Chirag Patel
Adjunct Professor
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